Forum Discussion
mrobrian
Hace 3 añosRoaming Rookie
A LOT of T-Mobile ID issues as a Home Internet customer
I've been dealing with this for several hours now, so forgive the rant… It seems that T-Mobile has no concept of Home Internet users not having a T-Mobile phone. I don't know why that is so hard to ...
RainydaySuperst
Hace 10 mesesRoaming Rookie
It's been a year and they still haven't figured out how to gie a tmobile ID for home internet customers
I got a new debit cand and couldn't update my info, so they started turning off my internet every month and charging me late and reconnect fees
I called customer service spending between 2 and 4 hrs on the phone and always promised they were fixing it
I still have no access to my account
They refuse to honor the 200 promo because I didnt enter the code
I didnt enter the code because I have no access to my account
Theyve been charging me 160 a month for service I agreed to pay 50 for
All they do is lie. So i mentioned I should record the call and they flipped out and threatened to end the call
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