Forum Discussion
Beware on Internet price transfering to a business account not happy
I have a business phone plan and a TMobile internet line on a different account. I had the bright idea to call and combine both accounts so I would have one bill. They had transfered the line and eve...
alert wrote:oh gosh, this trend of having competent/efficient customer support just on social media has to end
I agree. I also asked why my bill was higher when I took 2 lines off in the middle cycle. It should have been pro rated and not have went up. The woman on the phone kept fighting with me and said it went up because it was mid cycle. The TMobile rep on social media took care of it for me and the bill dropped $147. Turns out they were punishing me because I took 2 lines off and wasn't continuing to give me the discount I was getting.
