Forum Discussion
Slammed from 55 Plus Lifetime Plan to One 55 Without Authorization
We were changed from the 55-Plus lifetime plan to One 55 without authorization, and our rate was immediately raised.
Has this happened to anyone else? Seems like a case of fraud to us.
Oh yes, it happened to us. Back in the fall of 2017, we changed over to T-Mobile after seeing an ad for a 55+ $60 2 line account that would last for the life of our service. Well recently they have decided to no longer honor that agreement. This is a real case of false advertising. T-Mobile has gone to great lengths to scrub the www of any mention of this plan. Google "T-Mobile $60 for life" and it cannot be found anywhere. I have noticed that they have purged many threads on this forum regarding this. Last week there were at least 3 threads discussing this issue and now I can't find them. What have they to hide? They are doing all that may be necessary to avoid a class action on this matter. Very sneaky of them! The offer was that you had to sign up for autopay, which we did. Now, they avoid honoring this by saying that the the plan 'was no longer available when you signed up'. The advertisement is what brought me to T-Mobile. Deceptive advertising practices? We think so and we won't just roll over for them.
