Forum Discussion
Apple TV - Not working
I am not able to use Apple TV On-Us even though it says I am active on my account. I had customer service people helping me on two different occasions and they all said I should wait 24 hours for a special link to be sent and will call me to make sure all that crap but still not resolved.
Anybody else had similar problems or know how to get it easily resolved?
I don't have any issues on my phone, but trying to access Apple TV Plus on my computer/through their website is not available. Their site still tells me to sign up for a free trial even though my Apple TV account settings also list the "ON US" promotion from T-Mobile… So I'm guessing this is only active for the phone app, which is kinda crappy.
I have had this problem for months.
selling a plan with Add-ons that are never delivered.
Yeah, I just tried to log in after not using Apple TV for a while. It's not working for me. It says I have Apple TV under ad ons, but when I look on apple it says I don't have apple+…
Been having the same problem, trying to sign into my Apple TV On-Us though my T-Mobile account says, under manage add-ons, Apple TV "active." Told the same, to wait 24 hrs, that while "active" not fully activated!? It's been 2 weeks! I'm on a verification code carousel re ID, password trying to sign into Apple TV! Beyond frustrating.
