Forum Discussion

Andrew1986's avatar
Andrew1986
Newbie Caller
Hace 8 meses

Syncup kids app won’t let me accept gaurdian invite

My wife is the admin on the SyncUP kids app and has invited me to be a guardian but the app won't let me accept the invite. It keeps telling me my number doesn't match the invite but it does. I've tried uninstalling and reinstalling the app several times and turning my phone on and off. So far nothing is working. 

  • Same issue for me. Did you folks find a resolution for this?

  • anneG's avatar
    anneG
    Newbie Caller

    First try deleting all pending invites, and don't use the contact list from you phonebook. You have to manually add the person through the app.