Forum Discussion
Unable to create profile on Syncup kids app using iphone
I'm trying to setup my profile on the syncup kids app, but I get an "update profile error" popup that says: "There was an error while updating your profile. Vuelve a intentarlo". I tried at ...
Update: I tried again this morning and it worked. I was able to get my kid signed up and add her contacts. She's using her watch.
Might have been a server issue. Hope things work for y'all too.
Same issues here. Picked up a watch today at my local store for my kid and when the sales rep asked if I wanted to pair it in store I declined because we had other things to do. But now I'm trying to set it up and I'm getting the same error. Tried on my iPhone, hub's iPhone, and my iPad (several times each).
I'm hoping it's just a server issue or something. I'll try again in the morning and if it doesn't work, I guess it's being returned.
