Forum Discussion
Unable to create profile on Syncup kids app using iphone
I'm trying to setup my profile on the syncup kids app, but I get an "update profile error" popup that says: "There was an error while updating your profile. Vuelve a intentarlo". I tried at ...
Update: I tried again this morning and it worked. I was able to get my kid signed up and add her contacts. She's using her watch.
Might have been a server issue. Hope things work for y'all too.
I just purchased the watch on 7/18. It will not allow me to create a profile. Continues to show profile error. I have done all the trouble shooting things. Unfortunately nothing has worked. The guy in the store who has an android was able to buy my iPhone was not. I have spent hours on the phone with support and no help at all! Anyone have any advice?
