Forum Discussion
Unable to create profile on Syncup kids app using iphone
I'm trying to setup my profile on the syncup kids app, but I get an "update profile error" popup that says: "There was an error while updating your profile. Vuelve a intentarlo". I tried at ...
Update: I tried again this morning and it worked. I was able to get my kid signed up and add her contacts. She's using her watch.
Might have been a server issue. Hope things work for y'all too.
Kdirn wrote:I just purchased the watch on 7/18. It will not allow me to create a profile. Continues to show profile error. I have done all the trouble shooting things. Unfortunately nothing has worked. The guy in the store who has an android was able to buy my iPhone was not. I have spent hours on the phone with support and no help at all! Anyone have any advice?
I'm having the same issue today. Were you able to eventually make it work?
