Forum Discussion
Dial it XX
i have four lines on my account. For one of the accounts, there is a text labeled 'Dial it xx". ¿Qué significa? There are a lot of those over the last few months and I cannot figure out what k...
You do not need to have the Message+ app. The Message+ app allows users to send messages with more features. If the person that is texting you has that app and uses it to text, that would be one explanation for why the message log on your account shows that number. On your phone you can still use the built-in message app and get messages from anyone that is sending to your number from that Verizon Messages+ app.
If you are trying to find the phone number that is actually sending those messages to you, you will need to review the messages in your phone. The message logs on the online account are all in PST, not in your local time. That means that you may need to add 1-3 hours to the time shown on your account to find the right message on your phone. For example, my last text message in my online account shows 11:12AM but I am in Mountain time so I have to add an hour. That lines up with the time of the message on my phone which was 12:12PM.
Does this answer your question?
