Forum Discussion
Issue with no data, calling, text since Last week... Major account issue
Sprint customer here feel like no equality happening. Been without a working line since last week to be exact. Being pushed to go to store multiple times and have spoke with at least 15 advisors 7 te...
fireguy_6364 wrote:i merged over from Sprint but have zero issues.
the site here isnt like the old Sprint one was..for tech/agent assistance you’ll need to contact TMO either by calling in (tier 1 support) or through one of their social media platforms like Facebook or Twitter (tier 2 support)...just send them a direct message..do not post on their main page.
Oh trust me I have been on contactact with multiple people via twitter. They have a ticket and apperently the engineering team only want to talk with email. But i am not sure as there is no single line of communication as one person i talk to is off and then another person picks up the case. The service was iffy eversince they swapped mine to T-mobile. I am not sure since i have a grandfathered plan if Tmobile knows how to configure it or they are just wanting to give hard time to get rid of me :/
