T-Mobile App not working with my prepaid account

4 years and no updates. I'm a new prepaid customer. 

I've been with T-Mobile for over 4 years now and the app is still not working. It just boggles the mind how these huge corporations function.

Lmao. We're working on that. 

Mm 4 years ago. 

Issue persists. 

Rigggggght 

3 years later and no solution/update…

And here we are… nothing but sorry, we're not ready for you yet.  How many years now have we been waiting on this "UPDATE"? Complete crap.

2 Years later and NO SOLUTION😴😴😴😴

2.5yrs later and no solution?

What’s the best way to add a data upgrade when on-the-go?
I would have used the app, but the app is not working.

Sorry T-Mobile, I can not pay you extra money this month, will have to wait until my data plan renews in a few days and live with GSM speeds meanwhile.

kevin4byu wrote:

I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. Estamos trabajando para mejorar tu experiencia con la aplicación". I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0. How can I get the app to work for me?

@ 2 years and no app still working…

This is absurd. Are you going to make the app available for prepaid users or not? It does not even give an indication that it's a prepaid only issue in the app..