Forum Discussion
Tmobile.com: Payment history not displaying amount paid
From Tmobile.com, under My account dropdown, there is Account Activity. Here you can see payment history. It shows the date, phone number / line, and description of payment, but the amount to the right for nearly all payments just shows "-". It used to display the actual amount.
How can we make Tmobile aware of this issue so they can fix it? It's been broken for several months.
I am unable to see the amounts for payments that I have made. When I search for the payment history, it shows a dash "-" where the amount should be.
Why am I unable to see the amounts in payment history.
This is definitely not cool T-Mobile. Not cool at all.
I came here to ask the same exact question. Why aren't the amounts of my payments listed/showing in my activity history? PLEASE FIX NOW, TMOBILE.
T-mobile. Why has this not been addressed. I have called multiple times and gone to a corporate store, and no one is able to get me a copy of my payments. I was told on my last call to email payment.history@tmobile.com and have heard nothing back. In fact, i have a feeling this is not even an option, and it was to get me off the phone. I will be leaving t-mobile if this is not resolved. so sad!!!!!
