$50 Virtual Prepaid mastercard Home Internet

I failed to use card my promotional master caed before the expiration date.  Is it possible to have the card reactivated or a new card issued?

I was unable to receive my rebate from back when i signed up las December.  The website "could not valikdate" my code.  I contacted Tmo and was informed that there was a system issue and that a physical card would be mailed out.  After 3 weeks contacted them again to inform I had not received it. The rep then informed me a new card would be mailed out, and even gave me the last 4 digits for my reference.  Never got it. I gave up. Good luck.

I thought this prepaid card would come in the mail. I wasn't aware that it was virtual and since my number is just connected to the internet, I didn't receive a notification that it was approved. It has now expired. Is there any way to get this back? Gracias

This is what I found on the website.

Cómo canjear tu tarjeta virtual de prepago Mastercard® de $50

1. Verifica la disponibilidad and sign up for unlimited T-Mobile Home Internet.
2. Si está disponible, suscríbete para T-Mobile ID
   1. Si ya eres cliente de voz de T-Mobile, es posible que ya tengas un TMO ID.
   2. Si no tienes un TMO ID, haz clic aquí para encontrar tu número de teléfono de facturación.
   3. La activación de Internet residencial que requiera el envío de un gateway tendrá lugar una vez que se envíe el gateway, que será aproximadamente 3 a 5 días después de la fecha del pedido.
3. Cuando recibas tu dispositivo de gateway para Internet residencial, visita https://promotions.t-mobile.com/ e ingresa tu número de teléfono de 10 dígitos y tu contraseña de facturación para ingresar.
   1. Haz clic aquí si necesitas ayuda para encontrar tu número telefónico de facturación de 10 dígitos.
4. Fill out the promotion registration form using promo code: 2023HINTP2
5. Los clientes elegibles recibirán la tarjeta virtual de prepago Mastercard en 12 semanas.

Oferta por tiempo limitado; sujeta a cambio. Registra el código dentro de los 30 días posteriores a la activación de nueva línea ilimitada de Internet residencial o Internet para pequeños negocios. If you have cancelled Home Internet lines in past 90 days, you may need to reactivate them first. $50 via virtual prepaid Mastercard, which you can use online or in-store via accepted mobile payment apps; no tiene acceso a dinero en efectivo y vence en 6 meses. La tarjeta virtual de prepago Mastercard es emitida por Sunrise Banks N.A., miembro de FDIC, conforme a una licencia de MasterCard International Incorporated. Mastercard es una marca comercial registrada y el diseño de los círculos es una marca comercial de Mastercard International Incorporated. Esta tarjeta se puede usar en cualquier lugar donde se acepte Debit Mastercard. El registro, la activación, la aceptación o el uso de esta tarjeta constituyen la aceptación de los términos y condiciones detallados en el contrato de la tarjeta prepagada. Esta promoción no está asociada, patrocinada ni es auspiciada por Mastercard ni Sunrise Banks N.A. Puede demorar 12 semanas a partir de que se cumplan los requisitos de la oferta. Las líneas deberán estar activas y al corriente cuando se emita la tarjeta. Máx. 1/cuenta. No se puede combinar con ciertas ofertas o descuentos.

macisp2000 wrote:

My rep told me to call 844-275-9310 after I got my device and give the 2nd rep my account number.  When I called I actually got a tech, but he was very helpful and gave me the promo code and the website.  He even stayed on the phone while I did it.  It was pretty basic.  I don't remember the promo code or the website, but again, he looked it up on his end and walked me through it.  He was very helpful.

 

Mac

Thank you for the quick reply!

My rep told me to call 844-275-9310 after I got my device and give the 2nd rep my account number.  When I called I actually got a tech, but he was very helpful and gave me the promo code and the website.  He even stayed on the phone while I did it.  It was pretty basic.  I don't remember the promo code or the website, but again, he looked it up on his end and walked me through it.  He was very helpful.

Mac

I'm having the same problem. I'm surprised no one has responded a month after your post. Did you figure it out?