Forum Discussion
5G home internet device still not shipped
I ordered the 5G home internet on the 15th and it was supposed to arrive on the 18th. It's now a week late and about to be billed for a device I don't have. This is hindering my ability to finish school work and other business. Who do I need to contact to get a real update without wasting my data sitting on hold?
Yeah, the one and only update is that the label was created. It was shipped as 2nd day air so the lack of progress is even more frustrating.
You might have luck reaching out to T-Mobile via Twitter or Facebook. Big companies seem to be more responsive to that these days. Not much of a presence from them here.
Did they give you a tracking number?
