Forum Discussion
5G Home internet keeps dropping!
I've had 5G home internet service for about two months, after two weeks it started acting up. For about five times a day all my devices connected to the Arcadyan KVD21 gateway lose internet yet...
I'm also starting to think they are throttling service. Everything worked fine for months up until about 3 weeks ago. Now my internet drops out all the time which is making it extremely hard to get my work done. Customer service gave me the run around saying the tower was being upgraded the first week.. ok cool.. still happening after they said the tower upgrade was complete. They sent me a new gateway.. still happening with the new gateway but now I'm being told the tower is being upgraded again?
Customer service and their "experts" are a joke! This is getting ridiculous
