User Profile

jtheiss

Transmission Trainee

Joined 4 years ago

{count, plural,one {<messageCountRender></messageCountRender> <span>Publicar</span>} otro{<messageCountRender></messageCountRender> <span>Publicaciones</span>}}150 Likes

View All Badges

User Widgets

Contribuciones

Re: 5G home internet keeps dropping
Farjohn wrote: @jtheiss - I’m curious to know if both the gateways behaved identically. That is, were you running the cooling fan on both of them? Same exact failure mode, etc? Even if not, there are enough variables in any design that if the problem is with a voltage regulator, for example, many other components “could” be affected differently due to varying component sensitivities to low voltage conditions. This could lead to a difference in failure modes in something as complex as a combination gateway / wireless router. The fact that a Tech Support person offered the fan solution and was surprised that it didn’t fix the problem is significant. I’ve worked in companies where products have known and fixable design issues and management decided to ignore the issue after a cost / benefit analysis. And of course we’ve all heard the horror stories about the auto industry. Thanks for your input. FJ Sorry, I missed this message and never responded. So, the first and second gateways behaved similarly, yes. I didn’t think about cooling when I had the first Gateway, so it went back without testing for airflow. Both would work great (speeds reaching 215 down and 35 up) until they didn’t, failing in the same way. Only after the second one ran for 6 days w/o problems and then faced the exact same issue as the first did it occur to me that heat might be a problem, as the odds of being sent two gateways with the exact same problem were pretty slim unless it was a design issue that all units of that type would be plagued with.
4 years ago Place Solución de problemas
33Views
2likes
0Comments
Re: 5G home internet keeps dropping
Yeah, I suspect that having tons of devices hooked up will make it work harder (and potentially get hotter), but in the end for me I disabled wifi all together and had two Ethernet cables connected to my router and smart things hub respectively, so connection wise it was pretty unburdened. Some people have discussed moving it downstairs or on top of an AC vent. I would highly recommend starting to take notes about when the gateway fails, when you tried different interventions and so forth. While well meaning, I dont get the sense that the folks at Tmobile can do much besides check the connection on their end and make the same suggestions you're already getting. Seems like the people that have found success have done so by figuring out how to keep the unit cool. On that note, I wonder if placing it on a timed switch to manually cut the power every overnight would also help, as it would give it 6-8 hours daily to just cool off, but in my opinion the customer shouldn't have to work so hard around a poorly designed product.
4 years ago Place Solución de problemas
43Views
4likes
0Comments
Re: 5G home internet keeps dropping
Yeah, I still suspect it’s possible the issue was heat related. The one person I talked to at Tmobile that was most helpful (“Haley”) suggested that putting a fan on it is her #1 suggestion, and was surprised when my setup w/ fan didn’t resolve the issue. My gateway (well, both as I was sent a replacement within the first couple of weeks) was out of direct sunlight, sitting in a 3d printed stand which really forced air through it w/ an attached PC case fan constantly on high, and the issue still persisted with complete loss of function multiple times a day. Despite the fan, I could still feel a small amount of constant heat coming off of the top of the unit, so I question what kind of poor design is happening as no modem/router/cell phone I’ve ever had has shut down due to heat quite like that… I really question if actually COOLING the unit (ie, colder than ambient air) is the only way to make it viable due to the design, or putting it in a basement where air is naturally cooler (but signal would be poorer). For me however, I ended up sending it back and signing up with a competing ISP. I hope Tmobile gets their stuff together, as I’d love for some healthy competition to show up in neighborhoods without any other options!
4 years ago Place Solución de problemas
56Views
5likes
0Comments
Re: 5G home internet keeps dropping
Well, it's now disconnected for the 3rd time today, which is a record. I have a 12v computer case fan that's running 24/7 in attempt to cool the device, and I can't imagine trying to intentionally lower the speed of the modem to try to get it to cooperate. As it is, we don't do online gaming or 4k streaming, so it's not like we're even really pushing it to perform. I guess T-Mobile 5g isn't quite ready to roll out in our area, which is very unfortunate as our area is otherwise ruled by a monopoly by spectrum.
4 years ago Place Solución de problemas
43Views
3likes
0Comments
Re: 5G home internet keeps dropping
@jlillard it fluctuates. Anywhere between 60 and 220 down, and 8 and 35 up.
4 years ago Place Solución de problemas
42Views
1like
0Comments
Re: 5G home internet keeps dropping
So after another hour and 45 minutes on the phone, it was another “turn it off and back on,” more promises that they’re going to fix it right away, and yet another mention that the engineering team should get back to me about it very soon. It’s pretty obvious that they don’t really know what the problem is, and may not be capable to fix it at this time. I suspect I’ll have to pursue another ISP if I want stable internet.
4 years ago Place Solución de problemas
92Views
5likes
0Comments
Re: 5G home internet keeps dropping
@Fredreed I’m still on hold waiting to report this again. I’ve asked a number of times what they’re going to DO to fix this, and asked more than once if they’ll send somebody out. I think I’m about a phone call away from cancelling, as this is eating up too much of my time. I don’t understand how my cell phone can have a constant internet connection, but a device that’s much simpler can’t.
4 years ago Place Solución de problemas
77Views
8likes
0Comments
Re: 5G home internet keeps dropping
@Fredreed I unplugged it again and did another walk around the house. Aside from one spot in the house that I get four bars about 5% of the time, and 2 bars the rest of the time, I think it’s in the best spot. Whatever’s happening seems to be getting worse, as I’m now up to my fourth crash in two days.
4 years ago Place Solución de problemas
45Views
4likes
0Comments
Re: 5G home internet keeps dropping
I’ve not tried it in other parts of the house, because where it’s at seems to get the best signal. I’m not sure it’s realistic to test it at another person’s house, as we need the internet to work and the fact that it works fine 99% of the time makes it tough to catch the 1% of the time that it doesn’t. (Said another way, if I brought it to another location, I’d have to commit to leaving it there for at least several days to see if it it stays up or not.)
4 years ago Place Solución de problemas
49Views
4likes
0Comments
Re: 5G home internet keeps dropping
@Fredreed they have run tower tests a number of times, and have stated all is well with that, and the device consistently shows 2-3 bars of signal. Would a tower signal blockage kick devices off the wifi/Ethernet network?
4 years ago Place Solución de problemas
80Views
5likes
0Comments

"}},"component({\"componentId\":\"custom.widget.TMoFooter\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"user:10728\"],\"name\":\"UserPage\",\"props\":{},\"url\":\"https://www.t-mobile.com\"}}})":{"__typename":"ComponentRenderResult","html":""}},"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/OverflowNav\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/OverflowNav-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageUnreadCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageUnreadCount-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageViewCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageViewCount-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/kudos/KudosCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/kudos/KudosCount-1737568389000"}],"cachedText({\"lastModified\":\"1737568389000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageRepliesCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageRepliesCount-1737568389000"}]},"CachedAsset:pages-1744188299144":{"__typename":"CachedAsset","id":"pages-1744188299144","value":[{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1744188299144,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Cargando..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false,"userPolicies":{"__typename":"UserPolicies","canManageUser":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.user.action.user.manage_user.allow.accessDenied","key":"error.lithium.policies.user.action.user.manage_user.allow.accessDenied","args":[]}},"canBanUsers":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.users.action.community.ban_user.allow.accessDenied","key":"error.lithium.policies.users.action.community.ban_user.allow.accessDenied","args":[]}}}},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"User:user:10728":{"__typename":"User","id":"user:10728","uid":10728,"login":"jtheiss","deleted":false,"biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-06-29T16:01:26.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"rank":{"__ref":"Rank:rank:31"},"messagesCount":12,"topicsCount":1,"solutionsCount":0,"kudosGivenCount":0,"kudosReceivedCount":150,"kudosWeight":1,"ssoId":null,"email":"","banned":null,"earnedBadges":[],"userPolicies":{"__typename":"UserPolicies","canCloseAccount":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.close_account.action.close_user_account.allowed.accessDenied","key":"error.lithium.policies.feature.close_account.action.close_user_account.allowed.accessDenied","args":[]}}}},"CachedAsset:theme:customTheme1-1744188298660":{"__typename":"CachedAsset","id":"theme:customTheme1-1744188298660","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"T-Digit-512x512-1741224414730.png","imageLastModified":"1741224418495","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Brand_Global_Home_Icon_TMO_SCNDY_RGB_on-K_2022-12-08-1695403805774.svg","imageLastModified":"1695403807934","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"700","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#E20074","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#E20074","blogColor":"#E20074","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#E20074","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#E20074","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#E20074","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#E20074","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#6A6A6A"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1737568389000","value":{"email.verification.title":"Se requiere verificación de email","email.verification.message.update.email":"Para participar en la comunidad, primero debes verificar tu dirección de email. El email de verificación se envió a {email}. Para cambiar tu email, visita Mi configuración.","email.verification.message.resend.email":"Para participar en la comunidad, primero debes verificar tu dirección de email. El email de verificación se envió a {email}. Vuelve a enviar un email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1737568389000","value":{"title":"Cargando..."},"localOverride":false},"CachedAsset:quilt:tmobileusa.prod:pages/users/UserPage:community:xjbgt85279-1744188296973":{"__typename":"CachedAsset","id":"quilt:tmobileusa.prod:pages/users/UserPage:community:xjbgt85279-1744188296973","value":{"id":"UserPage","container":{"id":"Common","headerProps":{"removeComponents":["community.widget.bannerWidget"],"__typename":"QuiltContainerSectionProps"},"items":[{"id":"user-profile","layout":"ONE_COLUMN","disableSpacing":"BOTTOM","sectionEditLevel":"LOCKED","columnMap":{"main":[{"id":"users.widget.userProfileWidget","__typename":"QuiltComponent"}],"__typename":"OneSectionColumns"},"__typename":"OneColumnQuiltSection"},{"id":"user-message-lists","layout":"MAIN_SIDE","columnMap":{"main":[{"id":"messages.widget.messageListForNodeByRecentActivityWidget","props":{"viewVariant":{"type":"inline","props":{"useUnreadCount":true,"useViewCount":true,"renderPostTimeBeforeAuthor":false,"useSearchSnippet":false,"useAuthorLogin":false,"clampBodyLines":2,"useAvatar":false,"useBoardIcon":true,"useAuthorRank":false,"useKudosCount":true,"useMedia":true,"usePreviewMedia":true,"useTags":true,"useNode":true,"useNodeLink":true,"useTextBody":true,"truncateBodyLength":-1,"useBody":true,"useRepliesCount":true,"useSolvedBadge":true,"useTimeToRead":false,"timeStampType":"conversation.lastPostingActivityTime","useMessageTimeLink":true,"clampSubjectLines":2,"useSpoilerFreeBody":true}},"panelType":"divider","pageSize":10,"useTitle":true,"sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}},"hideIfEmpty":false,"pagerVariant":{"type":"loadMore"},"style":"list","showTabs":true,"tabItemMap":{"default":{"mostRecent":false,"mostRecentUserContent":true,"newest":false},"additional":{"mostViewed":false,"mostReplies":false,"mostKudoed":true,"noReplies":false,"noSolutions":false,"solutions":true}}},"__typename":"QuiltComponent"}],"side":[{"id":"places.widget.placesWidget","props":{"viewVariant":{"type":"inline","props":{"useNodeAvatar":true,"useNodeDescription":true,"useNodeTopicsCount":true,"useUnreadMessagesCount":false}},"panelType":"divider","pageSize":5,"placesSort":{"title":{"direction":"ASC"}},"hideIfEmpty":true,"useFooter":true,"useTitle":true},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"},"__typename":"MainSideQuiltSection"}],"__typename":"QuiltContainer"},"__typename":"Quilt"},"localOverride":false},"CachedAsset:text:en_US-pages/users/UserPage-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-pages/users/UserPage-1737568389000","value":{"title":"Member: {userLogin} | {communityTitle}","invalidUser":"User cannot be found","name":"User Page","section.user-jumbotron.title":"User Banner","section.user-profile.title":"User Profile","section.user-message-lists.title":"User Widgets"},"localOverride":false},"CachedAsset:quiltWrapper:tmobileusa.prod:Common:1744188239761":{"__typename":"CachedAsset","id":"quiltWrapper:tmobileusa.prod:Common:1744188239761","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.TMoHeader","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"customComponentId":"custom.widget.TMoHeader","useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":false,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"500","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"36px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#FFFFFF","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-body-color)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#6A6A6A","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#FFFFFF","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#FFFFFF"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"network-coverage"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"devices"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"postpaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"prepaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-4","params":{"categoryId":"t-mobile-for-business"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-5","params":{"categoryId":"home-business-internet"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.TMoFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"customComponentId":"custom.widget.TMoFooter","useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1737568389000","value":{"joinedGroupHub.title":"Bienvenido","joinedGroupHub.message":"Ahora eres miembro de este grupo y estás suscrito a las actualizaciones.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Lo sentimos, no encontramos tu invitación al grupo. El propietario puede haber cancelado la invitación.","groupHubNotFound.title":"Grupo no encontrado","groupHubNotFound.message":"El grouphub al que has intentado unirte no existe. Es posible que haya sido eliminado.","existingGroupHubMember.title":"Ya te uniste","existingGroupHubMember.message":"Ya eres miembro de este grupo.","accountLocked.title":"Cuenta bloqueada","accountLocked.message":"Tu cuenta se ha bloqueado luego de varios intentos inválidos. Vuelve a intentarlo en {lockoutTime} minutos.","editedGroupHub.title":"Cambios guardados","editedGroupHub.message":"Tu grupo ha sido actualizado.","leftGroupHub.title":"Adiós","leftGroupHub.message":"Ya no eres miembro de este grupo y no recibirás futuras actualizaciones.","deletedGroupHub.title":"Eliminado","deletedGroupHub.message":"El grupo ha sido eliminado.","groupHubCreated.title":"Grupo creado","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Cuenta cerrada","accountClosed.message":"La cuenta se ha cerrado y ahora serás redirigido a la página de inicio","resetTokenExpired.title":"El enlace para restablecer la contraseña ha caducado","resetTokenExpired.message":"Intenta restablecer tu contraseña de nuevo","invalidUrl.title":"URL inválido","invalidUrl.message":"No se reconoce el URL que estás utilizando. Verifica tu URL e inténtalo nuevamente.","accountClosedForUser.title":"Cuenta cerrada","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Tu invitación a la comunidad ha sido cancelada o ha expirado.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"No se reconoce el url que estás utilizando. Verifica tu URL e inténtalo nuevamente","pageNotFound.title":"Acceso denegado","pageNotFound.message":"No tienes acceso a esta zona de la comunidad o no existe","eventAttending.title":"Respondió como Asistiré","eventAttending.message":"Se te notificará cuando haya nueva actividad y se te recordará a medida que se acerque el evento","eventInterested.title":"Respondió como Interesado","eventInterested.message":"Se te notificará cuando haya nueva actividad y se te recordará a medida que se acerque el evento","eventNotFound.title":"Event Not Found","eventNotFound.message":"El evento al que has intentado responder no existe.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"QueryVariables:nodeStructureForPlacesWidget:community:xjbgt85279":{"__typename":"QueryVariables","id":"nodeStructureForPlacesWidget:community:xjbgt85279","value":{"constraints":{"parentId":{},"hidden":{"eq":false},"nodeType":{"eq":"grouphub"},"userId":{"eq":"user:10728"},"depth":{},"ancestorId":{"eq":"community:xjbgt85279"}},"sorts":{"title":{"direction":"ASC"}},"first":5,"useNodeAvatar":true,"useMembershipType":false,"useNodeDescription":true,"useNodeLatestActivityTime":true,"useNodeTopicsCount":true,"useNodeParent":true,"useChildNodes":false,"childrenSorts":{"title":{"direction":"ASC"}},"childrenFirst":0,"useFullPageInfo":true,"useNodeUnreadCount":false}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:component:custom.widget.TMoHeader-en-1744188303715":{"__typename":"CachedAsset","id":"component:custom.widget.TMoHeader-en-1744188303715","value":{"component":{"id":"custom.widget.TMoHeader","template":{"id":"TMoHeader","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoHeader","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TMoFooter-en-1744188303715":{"__typename":"CachedAsset","id":"component:custom.widget.TMoFooter-en-1744188303715","value":{"component":{"id":"custom.widget.TMoFooter","template":{"id":"TMoFooter","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Footer global","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Footer global","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1737568389000","value":{"navLabel":"Rutas de navegación","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserProfileWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserProfileWidget-1737568389000","value":{"registrationTime":"Joined {registrationTime}","topicCount":"{count, plural, one{# Post } other{# Posts }}","solutionCount":"{count, plural, one{# Solution } other{# Solutions }}","kudosReceivedCount":"{count, plural, one{# Kudo Received } other{# Kudos Received }}","invalidUser":"No user found.","rankName":"{rankName}","viewAllBadges":"View All Badges","sendMessage":"Mensaje"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737568389000","value":{"title@userScope:other":"Contenido reciente","title@userScope:self":"Contribuciones","title@board:FORUM@userScope:other":"Discusiones recientes","title@board:BLOG@userScope:other":"Blogs recientes","emptyDescription":"No hay contenido para mostrar","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Alcance"},"localOverride":false},"CachedAsset:text:en_US-components/places/PlacesWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/places/PlacesWidget-1737568389000","value":{"title@userScope:self":"Grupos","title@userScope:other":"Lugares","title@node:category":"Lugares","title@node:grouphub":"Tableros","emptyDescription":"No hay lugares para mostrar","emptyDescription@node:grouphub":"No hay tableros para mostrar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1737568389000","value":{"title":"Gestor de consultas"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1737568389000","value":{"homeLink":"Inicio de Comunidad","topOfPage":"Principio de página","buildHash":"Build Hash:","buildNumber":"Número de compilación:","buildTime":"Build Time:","privacyPolicy":"Aviso de Privacidad","helpLink":"Ayuda"},"localOverride":false},"Rank:rank:31":{"__typename":"Rank","id":"rank:31","position":31,"name":"Transmission Trainee","color":"333333","icon":null,"rankStyle":"TEXT"},"Category:category:network-coverage":{"__typename":"Category","id":"category:network-coverage","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:devices":{"__typename":"Category","id":"category:devices","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:postpaid":{"__typename":"Category","id":"category:postpaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:prepaid":{"__typename":"Category","id":"category:prepaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:t-mobile-for-business":{"__typename":"Category","id":"category:t-mobile-for-business","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:home-business-internet":{"__typename":"Category","id":"category:home-business-internet","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"displayId":"home-business-internet"},"BadgeSet:badge_set:1":{"__typename":"BadgeSet","id":"badge_set:1","name":"Badge Collection - Organize your badges into sets","featured":false,"position":0,"badges({\"first\":1000})":{"__typename":"BadgeConnection","totalCount":0,"edges":[]}},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMS1JcERKb2c\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMS1JcERKb2c"},"Badge:badge:1":{"__typename":"Badge","id":"badge:1","title":"Check out the big brain on you","description":"Sharing your wisdom is important to this community","position":0,"formula":"metric.net_accepted_solutions >= 160","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMS1JcERKb2c\"}"},"awarded":4},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMi14ajdFSTM\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMi14ajdFSTM"},"Badge:badge:2":{"__typename":"Badge","id":"badge:2","title":"Brainiac","description":"You know all the things!\n","position":1,"formula":"metric.net_accepted_solutions >= 80","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMi14ajdFSTM\"}"},"awarded":5},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMy13bnNsTEE\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMy13bnNsTEE"},"Badge:badge:3":{"__typename":"Badge","id":"badge:3","title":"Super Smarty","description":"You are so smart it is crazy","position":2,"formula":"metric.net_accepted_solutions >= 40","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMy13bnNsTEE\"}"},"awarded":6},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctNC1LVExvUkQ\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctNC1LVExvUkQ"},"Badge:badge:4":{"__typename":"Badge","id":"badge:4","title":"Know it all","description":"You are one smart cookie","position":3,"formula":"metric.net_accepted_solutions >= 20","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctNC1LVExvUkQ\"}"},"awarded":6},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctNS05VFlEMmo\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctNS05VFlEMmo"},"Badge:badge:5":{"__typename":"Badge","id":"badge:5","title":"Super Sharp","description":"You are giving some great answers","position":4,"formula":"metric.net_accepted_solutions >= 10","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctNS05VFlEMmo\"}"},"awarded":6},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctNi1EU09BTVM\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctNi1EU09BTVM"},"Badge:badge:6":{"__typename":"Badge","id":"badge:6","title":"Smarty Pants","description":"You answered someone's question correctly","position":5,"formula":"metric.net_accepted_solutions >= 1","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctNi1EU09BTVM\"}"},"awarded":34},"BadgeSet:badge_set:2":{"__typename":"BadgeSet","id":"badge_set:2","name":"Brainy badges","featured":false,"position":1,"badges({\"first\":1000})":{"__typename":"BadgeConnection","totalCount":6,"edges":[{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:1"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:2"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:3"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:4"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:5"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:6"}}]}},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctNy01eTlwSEo\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctNy01eTlwSEo"},"Badge:badge:7":{"__typename":"Badge","id":"badge:7","title":"Converser","description":"Commenting can be fun","position":0,"formula":"metric.net_overall_replies >= 1","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctNy01eTlwSEo\"}"},"awarded":1799},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctOC1vZ1RzZWU\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctOC1vZ1RzZWU"},"Badge:badge:8":{"__typename":"Badge","id":"badge:8","title":"Avid Conversationalist","description":"Keep the conversation going","position":1,"formula":"metric.net_overall_replies >= 10","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctOC1vZ1RzZWU\"}"},"awarded":53},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctOS1vZEpERUc\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctOS1vZEpERUc"},"Badge:badge:9":{"__typename":"Badge","id":"badge:9","title":"Dynamite Dialoguer","description":"You are really an active part of this community","position":2,"formula":"metric.net_overall_replies >= 50","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctOS1vZEpERUc\"}"},"awarded":15},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTAtRVBaNFM1\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTAtRVBaNFM1"},"Badge:badge:10":{"__typename":"Badge","id":"badge:10","title":"Rockstar Responder","description":"No post goes uncommented","position":3,"formula":"metric.net_overall_replies >= 100","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTAtRVBaNFM1\"}"},"awarded":13},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTEtTWxHaGd2\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTEtTWxHaGd2"},"Badge:badge:11":{"__typename":"Badge","id":"badge:11","title":"Superstar Communicator","description":"Comment like it's hot","position":4,"formula":"metric.net_overall_replies >= 200","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTEtTWxHaGd2\"}"},"awarded":11},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTItZlJ4TGpR\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTItZlJ4TGpR"},"Badge:badge:12":{"__typename":"Badge","id":"badge:12","title":"Awesomely Outgoing","description":"Your fingers must hurt by now right?","position":5,"formula":"metric.net_overall_replies >= 500","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTItZlJ4TGpR\"}"},"awarded":7},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTMtNGVvcDl0\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTMtNGVvcDl0"},"Badge:badge:13":{"__typename":"Badge","id":"badge:13","title":"The Conversation Master","description":"You are the community","position":6,"formula":"metric.net_overall_replies >= 1000","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTMtNGVvcDl0\"}"},"awarded":7},"BadgeSet:badge_set:3":{"__typename":"BadgeSet","id":"badge_set:3","name":"Talk about it","featured":false,"position":2,"badges({\"first\":1000})":{"__typename":"BadgeConnection","totalCount":7,"edges":[{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:7"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:8"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:9"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:10"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:11"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:12"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:13"}}]}},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTQtbXJoUTh2\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTQtbXJoUTh2"},"Badge:badge:14":{"__typename":"Badge","id":"badge:14","title":"Curious George","description":"Ask a question or post a topic","position":0,"formula":"metric.net_overall_threads >= 1","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTQtbXJoUTh2\"}"},"awarded":6974},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTUtMXFDaENG\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTUtMXFDaENG"},"Badge:badge:15":{"__typename":"Badge","id":"badge:15","title":"Quite Curious","description":"The more questions you ask, the more answers you will get.","position":1,"formula":"metric.net_overall_threads >= 5","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTUtMXFDaENG\"}"},"awarded":3333},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTYtT24yZzFM\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTYtT24yZzFM"},"Badge:badge:16":{"__typename":"Badge","id":"badge:16","title":"Inquirer","description":"Before you know the answer you have to ask the question","position":2,"formula":"metric.net_overall_threads >= 10","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTYtT24yZzFM\"}"},"awarded":1544},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTctOFRiRmRF\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTctOFRiRmRF"},"Badge:badge:17":{"__typename":"Badge","id":"badge:17","title":"Inquisitive Mind","description":"Who? What? When? Where? How?","position":3,"formula":"metric.net_overall_threads >= 25","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTctOFRiRmRF\"}"},"awarded":146},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTgtY0lsRTdy\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTgtY0lsRTdy"},"Badge:badge:18":{"__typename":"Badge","id":"badge:18","title":"The Philosopher","description":"One does not simply ask one question","position":4,"formula":"metric.net_overall_threads >= 50","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTgtY0lsRTdy\"}"},"awarded":20},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTktZ3JDc1Ux\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMTktZ3JDc1Ux"},"Badge:badge:19":{"__typename":"Badge","id":"badge:19","title":"The Riddler","description":"Ask all the questions","position":5,"formula":"metric.net_overall_threads >= 100","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMTktZ3JDc1Ux\"}"},"awarded":1},"BadgeSet:badge_set:4":{"__typename":"BadgeSet","id":"badge_set:4","name":"Questionnaire","featured":false,"position":3,"badges({\"first\":1000})":{"__typename":"BadgeConnection","totalCount":6,"edges":[{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:14"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:15"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:16"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:17"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:18"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:19"}}]}},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjAtRFJ0RjRx\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMjAtRFJ0RjRx"},"Badge:badge:20":{"__typename":"Badge","id":"badge:20","title":"Appreciation Ace","description":"Tap that like button","position":0,"formula":"metric.net_kudos_weight_received >= 1","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjAtRFJ0RjRx\"}"},"awarded":1205},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjEtZGFDelo3\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMjEtZGFDelo3"},"Badge:badge:21":{"__typename":"Badge","id":"badge:21","title":"Praise Pro","description":"Gettin' all them likes","position":1,"formula":"metric.net_kudos_weight_received >= 10","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjEtZGFDelo3\"}"},"awarded":110},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjItT3J1bTlX\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMjItT3J1bTlX"},"Badge:badge:22":{"__typename":"Badge","id":"badge:22","title":"Support Star","description":"Thanks for all your help","position":2,"formula":"metric.net_kudos_weight_received >= 50","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjItT3J1bTlX\"}"},"awarded":22},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjMtbzNBQkUy\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMjMtbzNBQkUy"},"Badge:badge:23":{"__typename":"Badge","id":"badge:23","title":"Thumbs Up Titan","description":"Like, totally","position":3,"formula":"metric.net_kudos_weight_received >= 100","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjMtbzNBQkUy\"}"},"awarded":15},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjQtYjRIcGE2\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMjQtYjRIcGE2"},"Badge:badge:24":{"__typename":"Badge","id":"badge:24","title":"Like Legend","description":"You really know what you're talking about","position":4,"formula":"metric.net_kudos_weight_received >= 500","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjQtYjRIcGE2\"}"},"awarded":4},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjUtVGJ6OXNK\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/YmctMjUtVGJ6OXNK"},"Badge:badge:25":{"__typename":"Badge","id":"badge:25","title":"Kudos Royalty","description":"They really really like you! ","position":5,"formula":"metric.net_kudos_weight_received >= 1000","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjUtVGJ6OXNK\"}"},"awarded":2},"BadgeSet:badge_set:5":{"__typename":"BadgeSet","id":"badge_set:5","name":"They really like me!","featured":false,"position":4,"badges({\"first\":1000})":{"__typename":"BadgeConnection","totalCount":6,"edges":[{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:20"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:21"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:22"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:23"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:24"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:25"}}]}},"Conversation:conversation:119440":{"__typename":"Conversation","id":"conversation:119440","topic":{"__typename":"ForumTopicMessage","uid":119440},"lastPostingActivityTime":"2024-02-29T18:18:25.000-08:00","solved":false},"Forum:board:troubleshooting":{"__typename":"Forum","id":"board:troubleshooting","displayId":"troubleshooting","nodeType":"board","conversationStyle":"FORUM","title":"Solución de problemas","shortTitle":"Solución de problemas","parent":{"__ref":"Category:category:home-business-internet"}},"ForumReplyMessage:message:119468":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119468","revisionNum":1,"uid":119468,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":33},"postTime":"2021-07-09T15:25:40.000-07:00","lastPublishTime":"2021-07-09T15:25:40.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Farjohn wrote: \t \t \t @jtheiss - I’m curious to know if both the gateways behaved identically. That is, were you running the cooling fan on both of them? Same exact failure mode, etc? Even if not, there are enough variables in any design that if the problem is with a voltage regulator, for example, many other components “could” be affected differently due to varying component sensitivities to low voltage conditions. This could lead to a difference in failure modes in something as complex as a combination gateway / wireless router. The fact that a Tech Support person offered the fan solution and was surprised that it didn’t fix the problem is significant. I’ve worked in companies where products have known and fixable design issues and management decided to ignore the issue after a cost / benefit analysis. And of course we’ve all heard the horror stories about the auto industry. Thanks for your input. \t FJ \t \t \t Sorry, I missed this message and never responded. So, the first and second gateways behaved similarly, yes. I didn’t think about cooling when I had the first Gateway, so it went back without testing for airflow. Both would work great (speeds reaching 215 down and 35 up) until they didn’t, failing in the same way. Only after the second one ran for 6 days w/o problems and then faced the exact same issue as the first did it occur to me that heat might be a problem, as the odds of being sent two gateways with the exact same problem were pretty slim unless it was a design issue that all units of that type would be plagued with. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1583","kudosSumWeight":2,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:119465":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119465","revisionNum":1,"uid":119465,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":43},"postTime":"2021-07-09T06:17:06.000-07:00","lastPublishTime":"2021-07-09T06:17:06.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Yeah, I suspect that having tons of devices hooked up will make it work harder (and potentially get hotter), but in the end for me I disabled wifi all together and had two Ethernet cables connected to my router and smart things hub respectively, so connection wise it was pretty unburdened. Some people have discussed moving it downstairs or on top of an AC vent. I would highly recommend starting to take notes about when the gateway fails, when you tried different interventions and so forth. While well meaning, I dont get the sense that the folks at Tmobile can do much besides check the connection on their end and make the same suggestions you're already getting. Seems like the people that have found success have done so by figuring out how to keep the unit cool. On that note, I wonder if placing it on a timed switch to manually cut the power every overnight would also help, as it would give it 6-8 hours daily to just cool off, but in my opinion the customer shouldn't have to work so hard around a poorly designed product. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1058","kudosSumWeight":4,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:119462":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119462","revisionNum":1,"uid":119462,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":56},"postTime":"2021-07-08T15:19:59.000-07:00","lastPublishTime":"2021-07-08T15:19:59.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Yeah, I still suspect it’s possible the issue was heat related. The one person I talked to at Tmobile that was most helpful (“Haley”) suggested that putting a fan on it is her #1 suggestion, and was surprised when my setup w/ fan didn’t resolve the issue. My gateway (well, both as I was sent a replacement within the first couple of weeks) was out of direct sunlight, sitting in a 3d printed stand which really forced air through it w/ an attached PC case fan constantly on high, and the issue still persisted with complete loss of function multiple times a day. Despite the fan, I could still feel a small amount of constant heat coming off of the top of the unit, so I question what kind of poor design is happening as no modem/router/cell phone I’ve ever had has shut down due to heat quite like that… I really question if actually COOLING the unit (ie, colder than ambient air) is the only way to make it viable due to the design, or putting it in a basement where air is naturally cooler (but signal would be poorer). For me however, I ended up sending it back and signing up with a competing ISP. I hope Tmobile gets their stuff together, as I’d love for some healthy competition to show up in neighborhoods without any other options! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1284","kudosSumWeight":5,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:119460":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119460","revisionNum":1,"uid":119460,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":43},"postTime":"2021-07-01T20:24:19.000-07:00","lastPublishTime":"2021-07-01T20:24:19.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Well, it's now disconnected for the 3rd time today, which is a record. I have a 12v computer case fan that's running 24/7 in attempt to cool the device, and I can't imagine trying to intentionally lower the speed of the modem to try to get it to cooperate. As it is, we don't do online gaming or 4k streaming, so it's not like we're even really pushing it to perform. I guess T-Mobile 5g isn't quite ready to roll out in our area, which is very unfortunate as our area is otherwise ruled by a monopoly by spectrum. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"522","kudosSumWeight":3,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:119458":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119458","revisionNum":1,"uid":119458,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":42},"postTime":"2021-07-01T19:49:56.000-07:00","lastPublishTime":"2021-07-01T19:49:56.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" @jlillard it fluctuates. Anywhere between 60 and 220 down, and 8 and 35 up. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"82","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:119456":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119456","revisionNum":1,"uid":119456,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":92},"postTime":"2021-07-01T18:44:35.000-07:00","lastPublishTime":"2021-07-01T18:44:35.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" So after another hour and 45 minutes on the phone, it was another “turn it off and back on,” more promises that they’re going to fix it right away, and yet another mention that the engineering team should get back to me about it very soon. It’s pretty obvious that they don’t really know what the problem is, and may not be capable to fix it at this time. I suspect I’ll have to pursue another ISP if I want stable internet. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"438","kudosSumWeight":5,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:119454":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119454","revisionNum":1,"uid":119454,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":77},"postTime":"2021-07-01T17:53:50.000-07:00","lastPublishTime":"2021-07-01T17:53:50.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" @Fredreed I’m still on hold waiting to report this again. I’ve asked a number of times what they’re going to DO to fix this, and asked more than once if they’ll send somebody out. I think I’m about a phone call away from cancelling, as this is eating up too much of my time. I don’t understand how my cell phone can have a constant internet connection, but a device that’s much simpler can’t. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"429","kudosSumWeight":8,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:119452":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119452","revisionNum":1,"uid":119452,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":45},"postTime":"2021-07-01T17:31:26.000-07:00","lastPublishTime":"2021-07-01T17:31:26.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" @Fredreed I unplugged it again and did another walk around the house. Aside from one spot in the house that I get four bars about 5% of the time, and 2 bars the rest of the time, I think it’s in the best spot. Whatever’s happening seems to be getting worse, as I’m now up to my fourth crash in two days. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"334","kudosSumWeight":4,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:119450":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119450","revisionNum":1,"uid":119450,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":49},"postTime":"2021-07-01T10:23:22.000-07:00","lastPublishTime":"2021-07-01T10:23:22.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I’ve not tried it in other parts of the house, because where it’s at seems to get the best signal. I’m not sure it’s realistic to test it at another person’s house, as we need the internet to work and the fact that it works fine 99% of the time makes it tough to catch the 1% of the time that it doesn’t. (Said another way, if I brought it to another location, I’d have to commit to leaving it there for at least several days to see if it it stays up or not.) ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"485","kudosSumWeight":4,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:119448":{"__typename":"ForumReplyMessage","subject":"Re: 5G home internet keeps dropping","conversation":{"__ref":"Conversation:conversation:119440"},"id":"message:119448","revisionNum":1,"uid":119448,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:10728"},"metrics":{"__typename":"MessageMetrics","views":80},"postTime":"2021-07-01T09:35:17.000-07:00","lastPublishTime":"2021-07-01T09:35:17.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" @Fredreed they have run tower tests a number of times, and have stated all is well with that, and the device consistently shows 2-3 bars of signal. Would a tower signal blockage kick devices off the wifi/Ethernet network? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"228","kudosSumWeight":5,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1737568389000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Aceptar","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/community/Navbar-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1737568389000","value":{"community":"Inicio de Comunidad","inbox":"Bandeja de entrada","manageContent":"Administrar contenido","tos":"Términos de servicio","forgotPassword":"Olvidé mi contraseña","themeEditor":"Editor de temas","edit":"Edit Navigation Bar","skipContent":"Ir directamente al contenido","migrated-link-1":"Dispositivos","migrated-link-2":"Pospagado","migrated-link-0":"Red y cobertura","migrated-link-5":"Internet residencial y para empresas","migrated-link-3":"Prepagado","migrated-link-4":"T-Mobile Para Empresas"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1737568389000","value":{"hamburgerLabel":"Menú lateral"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1737568389000","value":{"logoAlt":"Khoros","themeLogoAlt":"Logotipo de la marca"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1737568389000","value":{"more":"Más"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1737568389000","value":{"search":"Buscar"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1737568389000","value":{"title.login":"Entrar","title.registration":"Registrarse","title.forgotPassword":"Olvidé mi contraseña","title.multiAuthLogin":"Entrar"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1737568389000","value":{"place":"Lugar {name}"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserProfileActionMenu-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserProfileActionMenu-1737568389000","value":{"toggleButtonLabel":"Open Menu","userSettings.setEmailAsVerified":"Set Email as Verified","userSettings.adminNotes":"Admin Notes","setUserEmailVerified.errorTitle":"Error - Action Failed","setUserEmailVerified.errorMessage":"An unidentified problem occurred during the action you took. Intenta nuevamente más tarde.","setUserEmailVerified.successTitle":"Email Verified","setUserEmailVerified.successMessage":"The email address is verified","editPage":"Edit Page Template","closeAccount":"Close this Account","closeAccountWarning":"If so, enter your password and click Close Account.","userSettings.banMember":"Ban Member","editBan":"Edit Ban","userSettings.manageRoles":"Manage Roles","actionMenu.title":"Menú","actionMenu.ariaLabel":"Menú"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1737568389000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737568389000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserMessagesCount-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserMessagesCount-1737568389000","value":{"postsAuthored":"Messages authored","title":"{count, plural,one { Publicar} otro{ Publicaciones}}"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserKudos-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserKudos-1737568389000","value":{"kudosGiven":"Kudos given","kudosGivenLikes":"Likes given","kudosGivenCount":"{count, plural, one{# Like Given} other{# Likes Given}}","kudosReceived":"Kudos received","kudosReceivedLikes":"Likes received","kudosReceivedCount":"{count, plural, one{# Like Received} other{# Likes Received}}","kudosReceivedAsLikes":"{count, plural, one{Like} other{Likes}}","kudosGivenCountWithSpan":"{count, plural, one{ } other{ }}","kudosReceivedCountWithSpan":"{count, plural, one { } other{ }}"},"localOverride":false},"CachedAsset:text:en_US-components/badges/BadgeView/BadgeViewIcon-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/badges/BadgeView/BadgeViewIcon-1737568389000","value":{"badgeTitle":"{title}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListTabs-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListTabs-1737568389000","value":{"mostKudoed":"{value, select, IDEA {Most Votes} other {Most Likes}}","mostReplies":"Mayor número de respuestas","mostViewed":"Más vistos","newest":"{value, select, IDEA {Newest Ideas} OCCASION {Newest Events} other {Newest Topics}}","newestOccasions":"Eventos más nuevos","mostRecent":"Más recientes","noReplies":"Todavía sin respuestas","noSolutions":"Todavía sin solución","solutions":"Soluciones","mostRecentUserContent":"Más recientes","trending":"Tendencias","draft":"Borrador","spam":"Spam","abuse":"Abuso","moderation":"Moderación","tags":"Etiquetas","PAST":"Anterior","UPCOMING":"Próximamente","sortBymostRecent":"Ordenar por Más recientes","sortBymostRecentUserContent":"Ordenar por Más recientes","sortBymostKudoed":"Ordenar por Más me gusta","sortBymostReplies":"Ordenar por Mayor número de respuestas","sortBymostViewed":"Ordenar por Más vistos","sortBynewest":"Ordenar por Temas más nuevos","sortBynewestOccasions":"Ordenar por Eventos más nuevos","otherTabs":" Lista de mensajes en {tab} para {conversationStyle}","guides":"Guías","archives":"Archivos"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1737568389000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anónimo","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000","value":{"loadMore":"Mostrar más"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1737568389000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1737568389000","value":{"alt":"Con el poder de Khoros"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/OverflowNav-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/OverflowNav-1737568389000","value":{"toggleText":"Más"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1737568389000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737568389000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737568389000","value":{"showMessageBody":"Mostrar más","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Inténtalo de nuevo en unos minutos.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Aceptar","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737568389000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageUnreadCount-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageUnreadCount-1737568389000","value":{"unread":"{count} no leídos","comments":"{count, plural, one { unread comment} other{ unread comments}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageViewCount-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageViewCount-1737568389000","value":{"textTitle":"{count, plural,one {View} other{Views}}","views":"{count, plural, one{View} other{Views}}"},"localOverride":false},"CachedAsset:text:en_US-components/kudos/KudosCount-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/kudos/KudosCount-1737568389000","value":{"textTitle":"{count, plural,one {{messageType, select, IDEA{Vote} other{Like}}} other{{messageType, select, IDEA{Votes} other{Likes}}}}","likes":"{count, plural, one{like} other{likes}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageRepliesCount-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageRepliesCount-1737568389000","value":{"textTitle":"{count, plural,one {{conversationStyle, select, IDEA{Comment} OCCASION{Comment} other{Reply}}} other{{conversationStyle, select, IDEA{Comments} OCCASION{Comments} other{Replies}}}}","comments":"{count, plural, one{Comment} other{Comments}}"},"localOverride":false}}}},"page":"/users/UserPage/UserPage","query":{"login":"jtheiss","userId":"10728"},"buildId":"iHd8opzRZP7af64pN6cm5","assetPrefix":"https://es.t-mobile.com/community","runtimeConfig":{"assetPrefix":"https://es.t-mobile.com/community","buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"tmobileusa","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/users/UserProfileWidget/UserProfileWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/places/PlacesWidget/PlacesWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/users/UserProfileActionMenu/UserProfileActionMenu.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/badges/BadgeView/BadgeViewIcon/BadgeViewIcon.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/community/KhorosLogo/KhorosLogo.tsx"],"appGip":true,"scriptLoader":[]}