Forum Discussion
5G Home internet keeps dropping!
I've had 5G home internet service for about two months, after two weeks it started acting up. For about five times a day all my devices connected to the Arcadyan KVD21 gateway lose internet yet...
The frequent disconnects are annoying when using the internet for working from home. I could handle 1 or 2 discounts late in the day but not multiple discounts throughout the day.
I use Zoom and VOIP calls so you can imagine how inconvenient the frequent disconnect can be.
So for this week (week of 10/10), I am experiencing only 1 or 2 disconnects per day occurring between 5-7PM.
The worst was a week ago in which I experienced 10-15 disconnect instances for several days.
If the tower is congested, I would rather have the bandwidth slowed to around 5mbps rather than being completed disconnected.
I never experienced these kinds of disconnects using AT&T or Verizon. Luckily, have a Verizon hotspot as backup for work.
