5G Home internet keeps dropping!

My end result is the same - devices connected to the gateway but no internet. However, my issues do not occur throughout the day - only in the middle of the night when there is no activity. To me, it is almost as if the gateway (Arcadyan) is going into a sleep mode and losing the connection to the tower. After I reboot the gateway in the morning, it will be fine throughout the day. 

I first reporting this issue several weeks ago and was told they were upgrading towers (Later discovered this is standard response when they don't know the answer). When this continued, tech support seemed perplexed. I offered a temporary solution of adding a feature to the app where we can schedule a reboot at a specific day/time. They ignored me.

when I called back in last week, I was told they are aware of the issue and  the engineers are working on this. Was told it was reported within the last few days - told them I had been reporting this same issue to them for 6 weeks. Now they want me to take notes on the error codes (there are no codes on the gateway or within the app). Guess I am now an unpaid member of their tech support.

This is getting frustrating and If this was happening throughout the day to me, I would be looking for a different provider.