5G Home internet keeps dropping!

cjc15153 wrote:

My connection was generally good until yesterday. Tech support have not been able to help, in part because my calls (through a T-Mobile MNVO keep getting dropped).  To me this suggests problems with the tower--but what do I know? One tech asked me to do a factory reset (no luck). Another tech on a subsequent call asked for my IMEI and said that they did something, though it didn't work either. I just tested my Up/Down on OOKlA 18 Mbps down and 24 Mbps up.  

 

I am in the San Fernando Valley, so overheating could be an issue, but the problem began in the evening and when I had WiFi turned off via script.  

I got a 120 MM fan that has rubber feet for a stand, and then used hot glue to stick the modem to it.  (Look up Marame 120mm 5v USB Powered Fan with Speed Controller on Amazon for something similar) they're out of stock on the one I bought two years ago). And I got a USB-A to C adapter and plugged it into the back of my trashcan for power. Still working after two years, can turn it from low to high on a hot day, still quiet on medium or low. And I don't need an extra power cable. Oh, and my trashcan hasn't crashed that I know of anymore two times I can remember, I often get 45+ days of uptime on the thing before dns resolving starts to slow down.