Forum Discussion
5G Home internet keeps dropping!
I've had 5G home internet service for about two months, after two weeks it started acting up. For about five times a day all my devices connected to the Arcadyan KVD21 gateway lose internet yet...
The problem is that this is a wireless connection and not a normal land connection like fiber optics. It all lies in the security protocol where they are using a dynamic IP address which assigned to you by your internet service provider (T-Mobile) and is subject to change. This means that your IP address can and will change each time you connect to the internet, or while you are connected which causes the issue. This makes it a bit harder for criminal hackers to monitor your online habits. Until they switch over to a static IP this issue will continue to happen. Nothing you do on your end will solve the problem as you will see by reading the other posts.
