Forum Discussion
MAUI671
Hace 2 añosRoaming Rookie
5G Home Internet nightly slow down
Hey all, I've had the black 5G gateway for a couple days now, and have been a T-Mobile customer for just as long. I guess the issue I'm having is looking like one that a lot of other people are as we...
copz1998
Hace 2 añosConnection Curator
@MAUI671 it sounds like you have done plenty of problem solving (like many of us have). In your case I would be pestering (I mean communicating) with customer service. Your numbers are very unusual.
Because home internet is a degregraded service (mobile phone users have priority), the more cellphone users, the slower the speeds for home internet users.
I am curious, what are your SINR, RSRQ, & RSRP metrics during the day compared to 8pm. I wonder if your SINR drops to 5 or so, which would mean there are numerous other signals interfering with your cell tower 5G signal.
Curious.
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