Advanced Settings Arcadyan KVD21

I could not agree with you more but there are people out there that do provide ways to make the best of an imperfect solution. Do go to YouTube and check out Nater Tater's videos. You can shut off the SSIDs for the radios and set your own admin password. Using the web interface with a hard wired connection to the gateway is my preferred way to manage the router. The Arcadyan is not where it should be but with the phone application and Nater Tater's information you can make your way through it. I find the phone app to be a bit frustrating and buggy but in a pinch when it works well it does provide some visibility and control. The videos Nater Tater has provided are very helpful and necessary. 

Does T-Mobile read these forums? I really hope they do and are actively working to improve the software solution so subscribers get what is needed. I cannot disagree that the Arcadyan software and feature set is lacking. It really is in comparison to the Nokia gateway software. Both could be a bit more feature laden. I have the Nokia and it is working pretty good for me. Some just complain about it but I am very happy to have it. It beats anything else that is available in my location by miles.