User Profile
ScottyMac
Newbie Caller
Joined 3 years ago
User Widgets
Contribuciones
Re: Arcadyan KVD21
I'm using the Netgear Nighthawk Mesh System. It works very well. I have three Nest outdoor cameras that are about 4 years old. I had a problem with two of the cameras that were located outside on the front of the house even when I had FIOS. I then used a Netgear WiFi extender and it worked. When I switched to T-Mobile Home Internet, I couldn't get the WiFi extender to communicate with their gateway. T-Mobile and Netgear both tried to help me but couldn't get it working. So, I decided to buy the mesh system.6Visto0likes0ComentariosRe: Arcadyan KVD21
This issue was escalated up to an engineer with T-Mobile but they didn't offer anything except updating the firmware in the extender, which I had already done, and use an Ethernet cable. This worked but couldn't be used because I would have to keep the extender next to the router which doesn't offer any extended range. You would think that someone at T-Mobile would be knowledgeable enough to offer a solution.7Visto0likes0ComentariosArcadyan KVD21
I just recently switched over to T-Mobile Home Internet. I have a problem with the security cameras on the front of the house staying connected due to a decrease of signal. I had this same issue when I was with Verizon FIOS and the solution was to add a WiFi extender. I've tried several times to get the cameras working with T-Mobile support but nothing has worked. I also spoke with Netgear, the manufacturer of the extender who said that the issue is that the Access Control List on the T-Mobile router may be enabled which prevents the extender from fully connecting and having internet access. The solution would be to add the MAC address of the extender. T-Mobile has said that they can't change the configuration of the router. I believe that it should be possible to gain access to the router so this can be changed. Anyone know how to do this?Solved1.9KViews0likes11ComentariosNetgearEX3700
Just switched to T-Mobile Home Internet and have been trying to connect a Netgear EX3700 to the router. It's a no go. I spoke with T-Mobile support who said that it's compatible but I've tried 20 times and it just won't hook up. Can't get support from Netgear because I purchased this over three years ago. Any help would be greatly appreciated.227Visto0likes2Comentarios