Anyone's Home Internet App not loading?

I can't say there is a specific "formula" for getting the mobile application to connect to the gateway. Once in a blue moon it will surprise me and just work and connect. Most of the time that is not the case as it may take 4-5 maybe 6 attempts to get it to connect to the wireless. The phone may be connected and it always is but the applicaiton seems to need to hook into the system and it repeatedly fails. The ratings in the application store are fabricated. I have given feedback on it a couple of times but I have seen no improvement over the past 2 years so I have little optimism that the developers will fix it. 

1. It will always present the “Let’s get you connected!” screen.😕
2. Then the “Auto Connect”
3. Then the “Join” dialog box pops. (let it sit a little then give it the poke)
4. Entonces if it works, it will have the “Connection status” screen presented. 🙄
5. Si la entire “Connected” page is rendered 100% it is good but ☹️ (just kidding)
6. Select any menu option at the bottom before then and spinning sphincter of death back to "Let's get you connected!" page overlays again. Logic failed yet again.(Connection quality is not reporting so everything else that rendered is useless.) 👎🏿(100% or go to jail)
7. Lets play the Auto Connect Game again, spin the wheel! wait for the sphincter of death and gray screen OR close the application and start the game all over again 😕😡
8. Repeat ((Oh! surprise!)) The "Connection status" page renders and it figured it out.🙀
9. Now time to do the Happy Dance! 
10. While you are doing the happy dance; the devices will render. Dance, dance, dance 💃🏻

The key is to be very patient and persistent. The game may take minutes. If you try to go at normal pace as for a properly written application you will be disappointed and will probably play the "Let's get you connected" game more than if you go slow and don't rush at all. Like really give it a bit of a delayed response and then wait and repeat as necessary. If the Connected page is only partially rendered, i.e. some data missing, then after a pause just close the application and then start it again. I have found this to work sometimes and get in on only a couple of tries from that point. If you rush the "Auto Connect" part at the start that does not help but seems to make the game go on longer.  Just my experience.