Anyone's Home Internet App not loading?

I only actually come out to the community to try to help others with issues, as possible, by making suggestions. My gateway and the web GUI management work so I am very fortunate to not have to deal with a flakey internet connection, or rebooting gateway, or faulty mobile application. 

I have played pretty much every conceivable game with that application and it is just about useless. I have done multiple actions like you have listed from that posting and sometimes it works and sometimes not. The mobile application is junk and unreliable. I have seen users fighting with it for the past 2 years and nothing has changed. It is just as bad as it was two years ago. I can go get my old Pixel that only holds a charge for a short time and run the application from there if I need to. On Apple iOS it is nothing but near useless. I have the Nokia gateway and can use the web GUI to manage my gateway and that is how I roll. If our internet was as flakey as some that post here, and I was stuck with the T-Mobile home internet mobile application only to manage it. I would have moved on.

Users should NOT be forced to have a single way to manage the gateway especially since the newer gateways are rather flakey and users NEED a management solution that works. Users have not made enough noise apparently to get the attention of T-Mobile. I guess T-Mobile developers seem to feel that unreliable application is good enough? It is not good enough. I would not complain and make noise but someone needs to. The only way it will get their attention is if enough disgruntled subscribers make it a point to state on the way out that the experience with the mobile application was part of what they found distasteful about the solution. If T-Mobile personnel had to use that mobile application with their iPhone every day things would change. They would fix it. Clearly they do not feel the pain so nothing happens to improve the solution.