Forum Discussion
Arcadyn Disconnects
Have a KVD21, f/w 1.00.16 with about 4 bars and it goes through period of disconnecting/reconnecting the internet service every couple of minutes. Then, after awhile, it seems to stabilize. I ha...
That's not normal. I would double check if the SIM card is sitting flush (power down first). If I remember right, the Arcadyan SIM slot doesn't "click" to confirm SIM is inserted - it's basically push in until it stops. The theory is that if SIM card is just a little off, wifi will continue to work, but internet access would be down.
If that doesn’t fix, I’m sorry to say that you should contact TMO support to see if you have a defective unit.
