Forum Discussion
Arcadyn Disconnects
Have a KVD21, f/w 1.00.16 with about 4 bars and it goes through period of disconnecting/reconnecting the internet service every couple of minutes. Then, after awhile, it seems to stabilize. I ha...
When your gateway does a disconnect/reconnect it would be good to see if maybe it is changing the signal source. Your location might be between two signals and the signal jumps from one to the other and back. You can use a the browser interface and use the command to get information from the Arcadyan gateway. Do so each time it reconnects for a few of the episodes and compare the information. I don't recall off the top of my head if the Arcadyan also provides the PCI values for the 4G and 5G signals but that would be a dead give away if the PCI values are changing repeatedly. If that is the case maybe a relocation of the gateway to get signal exposure that puts preference upon one signal source vs the other. Without more information it is hard to tell.
http://192.168.12.1/TMI/v1/gateway?get=all
Checking and making sure the SIM is seated well is also a very good idea. Some users have had positive results after removing and inserting the SIM into the tray. Of course do that with it powered down.
