Change Device Names

BUMP T-mobile. How come custom device naming hasn't been addressed?  This is ridiculous. This should be a simple name field to MAC address add-on to the app. Need resolution. 

I'm a 11 yr old tmobile customer and couldn't wait to get the home internet which works well, and the Advertises naming devices, BUT, I am not able to:

1. Change devices names, afterall 

2. Ability to pause or control the devices only because I don't know who's device it belongs.

Spectrum masters this awesomely identifying devices and ability to rename, but is more expensive and you have to rent their equipment unless you want to purchase them. 

Since my household has so many devices I need to control, I decided to purchase a router and modem and just keep Spectrum. Sad for t-mobile to lose a customer over such a simple fix, false advertising :(

tmo_mike_c wrote:

@TwinMama1418 have you checked out the Web Gateway UI?  There is a Gateway information section that lists the name. If you can get to that section, see if you have an option to change the name there. If not, there may not be an option.

There is very little you can modify in the Gateway UI. At this point in time all you can do is change logins and channels. Shows number of devices connected but no details. Useless for device mgt.  

Here’s another video that shows device names at 4:42

So does anyone know how to get the names to appear?

With version 1.2003.03.0178 in operation on the router I see the "internet" with a green check mark and the "gateway" icon with a green check mark but "devices" will never report a green check mark but will report the number of devices discovered. I may have 15 devices in the MAC table and it may record them but will not report them individually. This is the same behavior for wireless and wired devices. If the icons did have links at one point for advanced features they are broken now. 

I am curious as to how anyone gets the devices to report now. When I first joined the BETA program back in early January the mobile app did sort of function as I recall but as upgrades have happened on the router that application became dead weight. My router upgraded to version 1.2003.03.0178 recently and the T-Mobile app on the phone no longer seems to work long enough to even show devices before it reports a problem and demands a restart. If I click on any of the options the app just fails and needs a restart. It is pretty much useless. The HTML interface on a local client will provide some useful reporting but NOT the devices. It will tell you there are 12 devices but it will NOT report the devices period. I used Safari, Chrome & Firefox and the same results so it is not browser specific. The reporting of devices in the browser management interface does not currently exist. I doubt T-Mobile will provide the feature to rename a discovered device with an alias for identification anytime soon. The basic client HTML interface needs work just to provide any advanced configuration capabilities. It is just a work in progress it seems and I would not hold my breath on this one. The 5G expansion is taking primary focus. As long as the 5G improves and it remains stable that is enough for me right now. I see it as limited options. I can't even see the devices so names are not relevant.

Shocky121 wrote:

Have you tried changing the device's name in settings on the device itself I know I was able to do it with my phone

That has only worked for a few of my devices. Others that are named in settings on the device still only show up as MAC addresses in the T-Mo app. I use the "Who is on my wi-f?" app on my windows laptops, "Fling" on my iPhone and iPad, and "LanScan" on my MacBook to keep track of network devices by name. The Home Internet app is at least consistent with the browser-based interface, in that they both minimize information and useful functionality.  Seems like T-Mobile is taking the Ronco approach--Set it and forget it. It is sad that they downgraded functionality so severely from what the older LTE gateway provided.

What can I use on my android device (like Fling) to keep track? ¡Gracias!

weissguy wrote:

So it is now February 2023 and they still have not fixed this? I just got mine yesterday and how am I supposed to track down 30 devices? My phone is 11d4. Where did they get that from?

The last 4 of the MAC Address