Change Device Names

Have you tried changing the device's name in settings on the device itself I know I was able to do it with my phone

With version 1.2003.03.0178 in operation on the router I see the "internet" with a green check mark and the "gateway" icon with a green check mark but "devices" will never report a green check mark but will report the number of devices discovered. I may have 15 devices in the MAC table and it may record them but will not report them individually. This is the same behavior for wireless and wired devices. If the icons did have links at one point for advanced features they are broken now. 

I am curious as to how anyone gets the devices to report now. When I first joined the BETA program back in early January the mobile app did sort of function as I recall but as upgrades have happened on the router that application became dead weight. My router upgraded to version 1.2003.03.0178 recently and the T-Mobile app on the phone no longer seems to work long enough to even show devices before it reports a problem and demands a restart. If I click on any of the options the app just fails and needs a restart. It is pretty much useless. The HTML interface on a local client will provide some useful reporting but NOT the devices. It will tell you there are 12 devices but it will NOT report the devices period. I used Safari, Chrome & Firefox and the same results so it is not browser specific. The reporting of devices in the browser management interface does not currently exist. I doubt T-Mobile will provide the feature to rename a discovered device with an alias for identification anytime soon. The basic client HTML interface needs work just to provide any advanced configuration capabilities. It is just a work in progress it seems and I would not hold my breath on this one. The 5G expansion is taking primary focus. As long as the 5G improves and it remains stable that is enough for me right now. I see it as limited options. I can't even see the devices so names are not relevant.

Need to change the device names as advertised in the video. I can't spend the ridiculous amount of time it would take tracking down or memorizing MAC addresses. How can I do this??

So does anyone know how to get the names to appear?

Here’s another video that shows device names at 4:42

You would think there was a way to have the app show the device names especially since device names are shown in the T-Mobile Gateway Setup video at minute 1:54. My app shows Mac addresses of the devices. Totally useless. https://www.youtube.com/watch?v=pPIU0HUh6TA

Sceen capture from the set up video:

I just received my T-mobile Home internet, and am surprised how rudimentary the online gateway is. First thing I wanted to do after changing my passwords and hiding my SSID was to determine which devices were connected. All it says is x number are connected no details. Unhappy customer already, ten minutes out of the box.

tmo_mike_c wrote:

@TwinMama1418 have you checked out the Web Gateway UI?  There is a Gateway information section that lists the name. If you can get to that section, see if you have an option to change the name there. If not, there may not be an option.

There is very little you can modify in the Gateway UI. At this point in time all you can do is change logins and channels. Shows number of devices connected but no details. Useless for device mgt.  

@TwinMama1418 have you checked out the Web Gateway UI?  There is a Gateway information section that lists the name. If you can get to that section, see if you have an option to change the name there. If not, there may not be an option.