Forum Discussion
crappy home Internet
STAY AWAY from home Internet! HUGE mistake! When you have it it's just there nothing to rave about, but it just drops out and an hour or more with tech support... Still nothing. Can't even connect to a remote server to do a speed test.
Also have excellent signal and no location or other physical or equipment issues, and also having random dropouts, four just yesterday.
Happens mostly in the afternoon, when traffic is higher. Completely breaks remote connections, which is hugely frustrating.
Each time, a reboot of the cell modem fixes it but the bottom line is, the service is not reliable.
formercanuck wrote:
Afternoon ‘peak time of day’ is more likely T-Mobile’s ‘deprioritization’ in effect...
Thx, suspected as much.
Deprioritizing alone I wouldn’t mind; slow my connection down during peak use, no problem.
But a complete failure of the service, though not as bad as OP’s, es a major issue.
While i agree that a complete failure of service would not be acceptable, i only had one day where inhad a complete failure of service, which included mobile.
If it doesn't work, AND service is listed as 'excellent ', then there is either a problem with the device .. or the network. Replacement of device is typically a logical start, depending on which device is being used.
So I have had device exchanged, it has dropped out at 3 am and tech support said after rebooting power down checking network... It should be working.
Is it the same model as the one you had before ?
Note: I've only had the Arcadyan KVD-21. I have heard of cooling issues on Nokia and Sagemcom (I can't verify this - as I've only had the above). The supposed 5G Gateway (G4AR & G4SE) is a newer model, and I haven't tried it (not available yet).
I suspect that many share the same feelings. Many areas have poor service, devices that don't work well. TBH, this is mostly a method to make use of service that is existing. For some, in rural areas, this beats satellite, and many other services wont cover it.
