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EllerC's avatar
EllerC
Transmission Trainee
Hace 3 años

DATA USAGE ACCURACY

Been monitoring our daily usage because we're on an expensive tiered plan. When exceptionally high usage shows up, I note activities that may be the cause--such as Zooms, streaming video, etc.

Even though we’re on a “data diet”, T-Mobile has been reporting some exceptionally high usage that doesn't jibe with our activity. Anyone else experience this?

  • EllerC's avatar
    EllerC
    Transmission Trainee

    Thank you for your response, 2bv-2b.

    I'm afraid I need a little clarification. The TV streams Netflix, etc using the WIFI modem (router). Are you suggesting it may still stream when the TV is off? Does that mean we have to unplug the TV after watching? Lately we've begun unplugging the modem after use and when we go to bed.

    The plot thickens...

  • EllerC's avatar
    EllerC
    Transmission Trainee

    I’m confounded by the usage reported by T-Mobile.

    13Gs were reported for yesterday. We were NOT at home for 5 of those. When we were home, we either had the Gateway off or we surfed the net- no video, no photo/graphics downloaded. We've already turned off automatic system updates, turned off automatic downloads of podcasts. There's just no way we could've used 150Gs. 

  • EllerC's avatar
    EllerC
    Transmission Trainee

    Thank you, iTinkeralot.

    Does the Magenta plan you chose give you unlimited internet? I will check it out later, along with other plans, but T-Moblie has greatly slowed our speed because we've (supposedly) reached our data limit.

    And yes--price does matter because we’re seniors and on a limited budget.

       

  • EllerC's avatar
    EllerC
    Transmission Trainee

    Gracias, iTinkeralot~

    Unfortunately we are in a rural area where T-Mobile limits the number of homes who can be on the unlimited plan. We've received notices from T-M that they're continuing to expand and that we're "on the list" for an upgrade to ilimitados when it becomes available. (No indication of when that might be. Months? Years?)

    Our strategy now is to unplug the TV when not in use or not set to record. We're also turning off the Gateway whenever we're offline. Our young techie neighbor has volunteered to come over and try to figure out what's going on with the data. He said 150GB for what we're been doing doesn't make sense.