Day One with the Arc Gateway

I can understand that. When my connection here was unstable it was very frustrating. I joined the BETA program back in early January of 2021. It was a bit unpredictable then but became stable until late June and early July when it went wonky. T-Mobile engineers were working on the tower then to resolve it. They did and it has been pretty solid ever since. Now a little over a year on and it is pretty reliable and speeds are usually 10X what I had with the ISP vendor in CA for half the cost. Since it is this or HughesNet well it is obvious which is going to win that battle. This is much better than satellite and less expensive with no contract. No contest. Hopefully they will get your tower stable and you can get to enjoying the connection and not chatting with support.