devices on Wifi

Tengo no been able to get the T-Mobile Home Internet iPhone app to do that on my iPhone 12 Pro. I removed the mobile app and reloaded it several times but have never had it show the devices. Maybe it takes a long time for it to do so but I did not have the same success with that application. 

I loaded nmap on my MacBook Pro and ran a scan of the subnet to get a full list of the devices on my LAN. That got the job done with a good listing.

I can not get on the devices either, keep getting the message that I am not on wifi, to set it up. I am on wifi, have logged out and back in so many times that I am dizzy. Also am not able to get to the admin screen to see the primary and secondary #. Very frustrating, so upset that I left at & t for this and can no longer get the internet plan I once had. 

I have the Nokia GW and I have not seen it show the devices. It will report the number of devices connected on the Overview page of the browser interface but will not list them. I tried to use the TMO home internet mobile app and have found it to be nothing but trouble. When I first got the TMO home internet setup in Jan of 2021 with the initial firmware on the Nokia I seem to recall the mobile app showing devices. After the first upgrade of the firmware that was gone. The mobile app seldom works for me and tends to hang and force me to reboot my iPhone 12 Pro to even be able to use it then. I dont like nor do i recommend the mobile app as it just does not work that well. It is much easier to use a web browser and connect to the GW. If you have the Arcadyan GW well reporting is less than with the Nokia so workarounds are necessary. 

Short answer - My GW does NOT show the devices. It will show the number of connected devices.

iTinkeralot wrote:

Short answer - My GW does NOT show the devices. It will show the number of connected devices.

The Nokia web GUI doesn't show each device connected, but my T-Mobile Home Internet iPhone app displays each device fine.  Not sure about the Arcadyan.

To get the admin access you need to use the mobile phone app to manage the gateway. The newer T-mobile gateway doesn't provide web management via a browser. 

I still do not get access to see primary and secondary numbers. Maybe I am not looking in the correct places. 

At the bottom there is a menu. Swipe to move to the right end of it to "more". 

Just poke around in the interface and get acquainted with it. If you don't understand the metrics do a search if need be and understand them. The location of your gateway is important to obtain the best cellular signal strength. Increments of rotation of the gateway can improve reception. Avoid locations where there is metal or appliances. Close to a window is usually better but I have seen reflected signals surprisingly good. Just don't make blind assumptions. Experiment as needed to get good results. 

You have to be connected to the local wireless network to manage the gateway. It can only be managed by T-mobile engineers from the outside interface. 

Oh yes, in the "More" section select "Advanced Cellular Metrics". That will give you the ability to know how the 4G LTE & 5G bands are performing. The 4G is primarily used for signal control and the 5G is carrying the bulk of data load. Try to get the best and cleanest signal quality for the 5G. 
Your location and distance to the nearest cellular signal source may be pretty straightforward but if not then it does take a bit of extra effort and focus to get the best through put.