Forum Discussion
Home Internet Static IP
Is it possible to get a static IP with the 5G Home Internet service? Normally I wouldn't need it but since my connection dies at least once a week I get a new IP every time my modem reboots. I work...
ghostlee13 wrote:There's no way to configure a static IP on the gateway.
That's technically incorrect. Policy wise this may be correct if T-Mobile set up a policy that at lower levels the tech doesn't have rights to change this. Now if T-Mobile created their own software for their routers and purposefully left out the capability to do this, then yes there wouldn't be a way (without reprogramming). Which would mean that technically they can. ISP's do this all the time and usually they do it for a small monthly fee, which would be smart from a business standpoint because then there would be more happy customers and they get more money. If they try to use the excuse that it would be too big of a headache, that would be a lie because then why would other companies offer this? It would only be an excuse so they wouldn't have to offer it. Now don't get me wrong, I love T-Mobile, but in this area for static IP's, if they want to continue great customer service that I have had for the past 5 years, they would offer this.
