Home Internet Static IP

ArthurZey and others:

I'm in a dilemma. I activated Small Business Internet in store earlier this week and was given the Sagemcom gateway. The service is great, speeds are beyond expectations and I am ready to cancel Spectrum internet-- if it only wasn't for the ever-changing IP address. Thanks to your write-up I pretty much know how to go about it, except that no one seems to be able to get me the Inseego gateway. The store doesn't carry it and insists that I need to return my current gateway first before they can order the Inseego as a replacement. Business Care has no way of ordering it and neither does T-Force (all of them are sending me to the store). I am hesitant to do this only to end up with the paid service but no gateway. Plus there is some (mis?)information out there that the Small Business Internet cannot get the static IP, it needs to be switched to Business Internet by virtue of canceling and re-ordering the service. I am at a loss with so much bad and conflicting information from people who should actually know what they're talking about. 

My questions to you are: how did you swap out your internet gateway? Did you also have to return the old one first? Second, can you confirm that you in fact have the Small Business Internet service and have static IP activated on it?

Many thanks!!