Home Internet Static IP

This topic has been open for nearly a year.

TMobile's plan on addressing this are uncertain. I called today and heard "TMobile engineers are diligently working on providing this service and will send an email when available” (don’t call us, we’ll call you).  

It’s time to investigate other providers. 

Same issue here as well. Mine has changed 3 times in the last 2 weeks. When I called they said it was because they're updating my local tower and when they are done it won't change as often (but no- they don't have and this rep said, don't plan to have, static IP address as an upgrade. Bummer because otherwise I do love my T-Mobile Home Internet. This might be a deal breaker for me though.

Fingers crossed that something changes!

I was unable to sign up for Venmo even after sending them a copy of my passport and driver's license because they detected my location as being in Hawaii while my bank account and address were in my actual state of residence. I've also had whitelisting issues for work related projects because of changing IP addresses.

Global wrote:

For those who need static IP, are you connecting to TM gateway directly? Has anyone tried this:

   TM Gateway → Router → Internet

All the client devices should connect thru the Router instead of directly to the TM Gateway, then configure the Router to Static IP

It’s not an expensive workaround.

Prob just a miss type it would have to go

      Internet ---  TM Gateway  ----  Router

your unable to put your own router before the TM Gateway.  It needs it to get the cell connection.  

and you also have to get assigned a static IP from TM you cant just pick one and go with it.

Well it might work but for a short time I would bet and a short time could be weeks or even months till they figure it out.   

The GW is what gets the IP and unless you can do port FW or bridge mode which I am still waiting to see and hope they will be able to do being they said they will give me a Static IP.

Replying to boost. I work from home and have to cancel T-Mobile home internet because of this issue. 

Hola Folks:

T-Mobile will need to provide static ip addresses if their home internet is to be a success.  I have used cellular based systems off of both Rogers and Bell Mobility in Canada and early on they offered both a public IP and static ip for a small additional fee.  I know that now Bell Mobility only supplies static ip service probably because public will fine if coupled with DDNS service for most purposes will not work for things like Hulu.  Keep asking they wil eventually supply it I am sure.  As for me I will return my device and revert back to my earlier service.  The T-Mobile system works well and I am disappointed to need to do this but I do need a static IP address facing the Internet for all the reasons mentioned above.

Ed

A router behind the T-mobile device , no matter who makes, will not help unless you can get around the router in the t-mobile device.  I have not found a way to do that yet. 
 

If a recycle of the power is all you need there are devices on the market that will test you connection regularly using ping and if no response is found cycle the power.   The real need for static IP is to either access the local network remotely or to solve problems with sites like Hula who trying to keep sharing to a minimum.

Ed

I use T-Mobile 5G internet at home and I am very pleased with it so far.  It has gone out a time or two in the beginning but seems to have been very stable of the last 4-5 months.

Since I was happy with the connection, I asked T-Mobile if the new "Business" 5G Internet came with Statis IP addresses.  This is something I need for my stores firewall connection and the NVR for our surveillance cameras.  They told me I can order Static IP's for $5.00 a month per address.

Now I know this thread was on home internet but business internet is also 50.00 a month.

Maybe folks who need Static IP’s for their content services can use a business connection vs residential.

In any event, I’m moving forward with the T-Mobile solution with static IP’s since the DSL circuit I currently have at this store is very slow...too slow.

I would kill to only have my T-Mobile internet go down ONLY once a week...I'm averaging NINE (9) drops a day!! I've called and called and still there is no resolution! I'm in IT and can't afford all these drops. Here is something interesting, when the internet drops, so does my phone, and I don't have it set for using internet calling...maybe I'll start a thread on that

I spoke with Tech Support about 1 and a half months ago on this very issue, and they said their engineers are working on it. I do not get my local channels on my FuboTv app. they change almost daily. I was going to cancel my TMHI, but they offered to suspend my account until they have a fix. Thankfully I didnt cancel my comcrap internet because I thought this might be an issue. (an issue I don't have with comcrap.) If this cannot be resolved, it's a deal breaker for me, but I want this to work so badly.