I'm only getting about 25 to 45 Mbps down and similar up. I keep seeing people get in the 200s down! How can I get those kind of speeds? I'm not very far from a tower and I've tried the Nokia Gateway all over the house!

Remember, when dealing with signal values they are typically negative numbers. So -89db can be an order of magnitude better than -92db.

Connection info Primary Signal B2RSRP -108dBmSNR 2dBRSRQ -13dBRSSI -77dBm Secondary Connection n71RSRP -92dBmSNR 12dBRSRQ -12dB

Yeah... need to dial in better numbers for the 4g side. That is going to dramatically limit the symbol rate it allows. Those 5g numbers on a straight 4g line would easily get you symbol rates that could break 100 by 30 provided there wasn't a lot of congestion. You may want to try some tests to some other destinations too to get a better idea of how things look. The screwy CGNAT/XLAT464 tunneling they do (sort of like a VPN) can really screw up geolocstion and routing stuff. The "closest" location that those tests tend to select can be pretty bad... Laden with congestion. Mine will pick spots in NC/GA (I am in SC), and often may come in around 60/15... but I can test 80/20 or better to Seattle (CenturyLink) or somewhere off the wall like Montréal or Toronto. In other words, sometimes it isn't the wireless bogging you down, but the congestion, be that localized traffic or the routing/peering further upstream

May want to focus more on the "quality" indexes. Can have a "good" quality connection at 105 RSRP, provided the other indexes are strong.The more usable headroom within the wave form, the better the CQI value can calculate, which impacts the symbol rate it will try to run. I can get the same throughput at 90 as I can at 96, provided the noise and other metrics stay strong.

You have nothing to lose but to try. I sent my "can" back, a few days later my brother got one around the corner and he got great numbers. I re-ordered it. Meanwhile I watched every video on the net and I called T-Mobile and was transferred to a T-Mobile engineer, he told me the "can" doesn't like being in a window or direct sunlight, keep it away. My kitchen has 2 windows and putting it higher was the game changer. If you have a tall piece of furniture in your living room or dining room give it a try. It just may be perfect or close.

how to improve signal and speed on home internet¿

DWomack
Transmission Trainee
Hace 3 años
Initially I was on a tower with b41 and no 5G. Tower was a Sprint tower that has now been turned off.
50 down and 30 up. That was In September. It was much more reliable than the current.
cellmapper only shows 2 n41 towers in the whole Chattannoga area. One downtown an the other east, northeast. All the n71 are along the interstates.
Shewhoeggs
Network Novice
Hace 3 años
Hola All,

You'll have to forgive me, I'm reading this forum and not understanding a ton, but hoping someone's still watching it. We've been having horrific service for the last few days, 3.65mbps down and 0.73 up, and i'm currently sitting next to the gateway. The signal on the can has never been higher than 2 bars, no matter where i go in the house. It resides on in in the SW corner of the house. These are the stats I currently have, no secondary connection whatsoever. Can anyone offer assistance? The LAST thing i want is to return to comcast, but I work from home and we stream everything; can't have speeds like this.
jeff1805
Network Novice
Hace 3 años
Just got my home 5g 2 days ago and have poor speeds. I am trying to follow the advice in this thread, but when I go to 192.168.12.1, I do not find any options (or mention) of the primary or secondary signal. I have "home", "networks", and "support" buttons on the side. ¿Tienes alguna idea?
bock57
Channel Chaser
Hace 3 años
H0GGZ1LLA wrote:

You need to move your gateway, you are on band n71, you need to be on band n41.
tomwil
Bandwidth Buff
Hace 3 años
jeff1805 wrote:

Just got my home 5g 2 days ago and have poor speeds. I am trying to follow the advice in this thread, but when I go to 192.168.12.1, I do not find any options (or mention) of the primary or secondary signal. I have "home", "networks", and "support" buttons on the side. ¿Tienes alguna idea?

The Arcadyan web GUI is very limited. You probably need to use the T-Mobile Home Internet app to see the info.
jeff1805
Network Novice
Hace 3 años
Sorry, I am not finding any of these screenshots on either that app or the webpage (192.168.12.1). I have searched both places and do not find any mention of primary networks or any signal readings like what is being shown in many of the previous responses.
tomwil
Bandwidth Buff
Hace 3 años
jeff1805 wrote:

Sorry, I am not finding any of these screenshots on either that app or the webpage (192.168.12.1). I have searched both places and do not find any mention of primary networks or any signal readings like what is being shown in many of the previous responses.

On the T-Mobile Home Internet app, go to “More”, “Advanced cellular metrics”.
JCISONLINE
Network Novice
Hace 3 años

any help here?
bock57
Channel Chaser
Hace 3 años
JCISONLINE wrote:

any help here?

Are you connect to N41 on your secondary signal? if not try a different spot for your gateway..
NeuroPsyche
Roaming Rookie
Hace 3 años
007BondMI6 wrote:

H0GGZ1LLA wrote:

I'm only getting about 25 to 45 Mbps down and similar up. I keep seeing people get in the 200s down! How can I get those kind of speeds? I'm not very far from a tower and I've tried the Nokia Gateway all over the house!

It does not matter how far you are from the tower what matters is signal quality.

Phone app is a bit limited go to 192.168.12.1 on your computer web browser.

First page expand Primary and secondary internet connection signal all that info is needed screen shot ok too.

Then on the left click Status and again expand Primary and secondary cellular network again all that data or screenshot.

Again need

RSRP

SNR

RSRQ

RSSI

For both primary and secondary.

And Band for both.

With this info we can help you.

RSRP the lower the number the better.

SNR higher is better on this one.

RSRQ lower is better.

RSSI lower is better.

Hi! I am having the same issue, poor speeds and a tower is in sight.
I read what you wrote, go to 192.168.12.1 modems page IP address but I have no left click ability and cannot expand anything on the root page of 192.168.12.1.
when I go to that IP it gets redirected to: //192.168.12.1/home and all I see is Home, Connection status section where it shows Devices --- Wifi gateway ----- Internet
then below that two boxes, left box shows Connection Quality which says Very good, and right box that says, Gateway and then below it firmware, UI version, serial number, etc.
How do I open the page where it shows RSRP, SNR, RSRQ and so forth?
Gracias