Increase capacity on upload

T-Mobile Home Internet (TMHI) is what is called Fixed Wireless Access (FWA.) It differs a lot from a traditional ISP, e.g., Cox. First, as you've already discovered, the product isn't sold in tiers. You don't buy, say, 200 Mbps download and 10 Mbps upload. You buy whatever bandwidth the tower you're connecting to will support. It also means you're sharing the tower with other TMHI households, telephony, and business users, so the allocation of bandwidth is based on "best available."

Second, there is no geographic location to your external IP address. That's important with TMHI because you can't NAT an address. As an example, I live in S. Florida but my external IP address is in Seattle WA. The workaround I use when it's needed is to use a VPN service and choose a location near me.

While I'm a fan of TMHI, and it works for my situation, it sounds like there are too many gotchas for you to be able to enjoy the performance you're expecting. You may have to go back to a terrestrial provider to get the guaranteed service you need for your situation.

I hope this was of some help. Good luck! 

Acceptable upload speeds are 10mbs per second.

If you do a Google search you can find multiple articles explaining the speed difference.

Como @gramps28 said, 10 Mbps is an acceptable upload speed. When I switched from Xfinity to TMHI, I had 800 down and only 10 up. The theory is that the majority of the time the upload speed is just to send a request to a server for a page or to download a file. Sending big files consistently would require a business account, not a consumer product like TMHI.

¡Buena suerte!

Thx for info.  Maybe you can explain the big difference between download and upload.  

All I am getting at with what i was saying is that the service is good most of the time.  If they could just allocate a bit more upload …. not much.  if it was always at least say 7 megs, then it would be suitable for a family's home internet needs.

10 megs is good upload speed.  I was getting 10 megs consistently that would be plenty.   My cox connection is 10 megs up max.   The problem is that it consistently drops down to 1 mbps and this is too slow to have a good video conference from home and it is worse when other family members are using the connection as well.

I got upload of 0mbps, naturally, when this happens, web pages are either not loading or taking forever to load.  TMO needs to set speed floor instead of allowing it to drop to 0.

Here is my "pure speculation" about slower upload speeds experienced on occasion.  For me, I notice that happens when I'm on the N41 band.  When I'm on the N71 band, my uploads seem to be significantly faster (perhaps 20 versus 60 for example).  Downloads are always way faster on N41.  Since N41 is a higher frequency band with reduced range (compared to N41), my bet is the power of the transmitter in the router is struggling to reach the tower more so than when transmitting on N71.  For downloads, it may matter less because the router is only acting as a receiver and the tower is providing the power.  For me, I'm 5-6 miles from the tower (but have line-of-sight) and I think that's a bit far for the router transmitter to reach on N41.  But the router selects N41 anyway because it is likely prioritizing downloads.

10Mbits up is terrible.in my opinion.  Sure, if you are.just.checking e-mail, downloading things to watch offline, listen to music offline, or only play games that have no miltiplayer.component.  10Mbits is more than adequate.  Hosting multi-player games and streaming to Twitch or YouTube while gaming is going to be a good experience.  Uploading large files can take what seems like forever on a 10Mbit up.  Personally, I think all ISP's need to offer equal up speeds to their download speeds.  TMHI though, isn't your traditional internet service, being over a cellular network.