Forum Discussion
inseego FW2000e and Asus router NO INTERNET
This home internet has been a disaster from the start. Someone please explain this to me: Internet dropped again tonight. Rebooted inseego. Nothing. Unplugged wan from router and into computer dir...
If you are seeing both the 4G LTE and 5G NR cellular signals reporting with good to excellent signal strength then it may be that the gateway is not receiving the DNS information from an authoritative server upstream. Go to your client and set the primary and secondary DNS server addresses vs allowing the DNS to be directed to be received from the gateway IP of 192.168.12.1. Take your pick. These are considered some of the best. If the problem is with DNS then this should resolve the issue.
- Cisco OpenDNS: 208.67.222.222 and 208.67.220.220
- Cloudflare 1.1.1.1 and 1.0.0.1
- Google Public DNS: 8.8.8.8 and 8.8.4.4
- Quad9: 9.9.9.9 and 149.112.112.112
You might try to reposition the gateway, if possible to improve the 5G signal reception. Post your cellular metrics from the reporting. You can obtain the metrics from the T-Mobile internet utilities application on a mobile phone. It helps to know the cellular metrics as if they are optimized for the location to get a higher quality signal with lower signal to noise then the performance can be improved. If the signal quality is low and there is noise then there will most likely be some packet loss, delay or damage. If there is packet degradation then there will be TCP retransmits and this will of course be delay and performance suffers.
