Forum Discussion
Internet available, but when connect it's not secured.
My laptop always connected to the T-mobile internet and then one day about a month ago it stopped. It says it's available but when I connect it says no internet, secured. The only way I can use my la...
It sounds like you have a lot of different devices connected to the internet and all are working fine except for the laptop. That means that the internet is broadcasting as it should and allowing connection. You want to look deeper into the laptop that is having the issue. You can try to manually forget the network and connect again fresh. Does the laptop connect to other wifi networks? (I think it does because you said you took it to work, but I don't like to assume.)
We have troubleshooting steps on our Internet 5G residencial de T-Mobile page. I would suggest Can't connect to Wi-Fi y Losing / Dropping Wi-Fi signal.
Let us know how it goes 😁
