Forum Discussion
Iphone from ebay came blocked by the carrier
I bought an iphone with the IMEI: 351855180015507 on ebay and brought it to Brazil, in the ad it was being sold as unlocked, but when it arrived for me it was blocked by you, can you help me? I paid ...
Vitor Timoteo wrote:
but then in my case there will be no solution? since the seller does not answer me, there is not even a solution that I spend an amount so that I can unlock it?
If the phone was sold as unlocked file a claim with ebay and if you used PayPal file a claim with them.
You.must be a current T-Mobile USA customer and meet all of the SIM Unlock Policy requirements.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
You are not the original owner of the device. That might complicate things even more. You might want to reach out to the seller and ask them to request the SIM Unlock, if they are the original owner of the device or return it because it was not as advertised.
