Just got a 5G Gateway, trying to split 2.4 and 5 ghz bands - no option, even in web UI

hampus.e wrote:

tomwil wrote:

hampus.e wrote:

There doesn't seem to be an option to split the 2.4 and 5ghz wifi bands anymore? In the manual for the gate way it says you can do it in the web UI, but when I log in there is no option for it.

 

https://community.t-mobile.com/tv-home-internet-7/can-t-set-separate-ssids-for-2-4ghz-and-5ghz-on-arcadyan-kvd21-5g-gateway-41527

 

Unfortunately I've tried all of this and there isn't an option to do it for the latest gateway model. Spoke to a tech who confirmed it's not a feature yet.

It's available, as the thread I pointed to shows.  The author appeared to have the same problem as yours, but with time it worked for him.

Maybe try another browser for the GUI?