Modem drops internet service every night

ispybadguys wrote:

I have had the Home Internet for two months and I have noticed that the modem drops the internet almost every night between 9 pm and 11 pm. When I use the Home Internet app to access the modem I see that the signal strength is showing as good but there is no internet. Speedtest.net will not run and all the YouTUBE TVs go down but the WiFi is up and working. I end up seeing the modem restart command from the app but I usually have to do that 2 or 3 times to recover. Last night I actually had to unplug the modem. The behavior is not acceptable.

Well I am gonna say that most of you are lucky enough to only have yours go out during a certain time. Mine has been going out since we got it 4 months ago at random times of the day and night and every single day. I have called and said something but they say they don't see anything on their end and that it may be too many devices on the wifi. So to fix that I monitor what is on the wifi and it can just be my cell and my husband's cell and it will still do it. I want to say that it is better then spectrum which is who we switched from for one of the same reason but I'm starting to think there is no such thing as dependable internet. They can't seem to fix the issues people have but want to charge us full price for something we barely get. I use more data then I do wifi. Stupid ridiculous.