Modem Storage Overload?

BSmith wrote:

I'm having this same issue as well as extreme buffering. The device has went from 4 down to 2 bars in the last 24 hours & I cannot even connect to the internet on my television or even on T mobile phone via Wi-Fi. I've been patient since receiving the 5G gateway in March '21, but I'm ready to quit. I've rebooted, unplugged & reset so many times I forget how many. They sent me a 'new' replacement that had a small notice of being refurbished inside, but it was simply someone else's  used device & I returned it. T mobile has tried to correct the issue, but it seems they just don't have the know how.

What have you done?

Have you moved the unit around?

Where are your towers?

Forget the bars means nothing what are your readings from the web interface?

What bands are you on?

Easy to complain but if you read these forums you will find many of us have spent many countless hours working to get out units up to par what have you done?

Let us know maybe with some info we can help you.