NAT/forwarding issues while gaming/streaming

DrVirjinity wrote:

Allergic Fungus wrote:

Saw some replies here from an email I got. Figured I'd chime in again, yeah so since my last update my model has been working flawlessly. And I'm always sitting at 5 bars ~200-300 Mbps🔽 & 30-50 Mbps🔼. I'm sorry to hear all of you have issues but since my phone call to them it seems to have fixed everything. I literally just called them, and boom problem fixed. You cannot enter or do any of this manually. They are solely in charge of your unit and can do whatever you need done remotely. Give it a whirl y'all. I have zero issues with the stuff I do now, which I am a gamer & streamer. Zero disruption. Before, I was having issues with video game matchmaking, voice communication, and streaming. I am highly impressed now with it working and I'm kinda sad to see how I started this post with a bad vibe. 

 

Again, good luck to whoever is having issues. My problem is solved.

Hey, I have the exact same issue as you. I've called and talked to tech support multiple times including a manager. I've gotten them to this exact thread so they could see that you called and talked to someone who fixed the issue. They continuously read their policy on how they can't change anything in their end. They said the software engineer you talked to was Xbox itself. I don't believe that. Can you help me out by telling me exactly how you explained the problem to them? Or what solution you were told? Just want to play my games man.

What issues are you having? 

And no, I wasn't talking to "Xbox". As you can see above, I talked to Alex, employee number 786457 from t mobile. He pushed my issue up the chain of whatever process they had.

They should have universally fixed literally everything with Xbox by now. Including party connection or gameplay. I say this because I told you in the beginning I had those issues, nd now they are non-existent. If you are having problems, spoke to the support folks to no avail, then it's most likely your location giving you the issues. I'm actually seeing a trend of people giving crappy reviews of service meanwhile in their reviews state they have low connection status or low range pickup. I will state, again, I sit at an excellent connection status with 5 bars, my speed is never below 200 down and never below 30 up. It ranges with time of day of course. 

I will say it one more time here:

I don't have any problems anymore, and I didn't do anything different but call support and my problem fixed itself overnight. I can stream, play any game I want, and have zero Xbox live party issues.If you are having problems, then the service is probably not meant for your location. There could also be the possibility that they were yanking my chain, and there never actually was anything they could have done, and my location was just experiencing issues with the tower I connect to. Which is a plausible situation…

I'm not going to speak on this matter anymore and this thread should be closed down.