Forum Discussion
New T Mobile home gaetway
Is anyone using the new home gateway ARC KVD21 GATEWAY BLK KIT
I’m getting one of the new units and wanted to know if it is any better than the round trash can style?
My main use will be streaming for TV and basic online stuff.
SedonaBrad wrote:
Is anyone using the new home gateway ARC KVD21 GATEWAY BLK KIT
I’m getting one of the new units and wanted to know if it is any better than the round trash can style?
My main use will be streaming for TV and basic online stuff.
Do you have a picture of it you can post?
Very interested if its better all so and if it has anntena hookups built in already
I know nothing about the unit yet since I haven't received it but the shipping is in progress. I'm hoping it works pretty good because I'm tired of dealing with SuddenLink and their ongoing price increases for no reason. I'm just using it to stream to our TVs and basic Internet stuff and I believe I should be able to hook it up to our home network very easily to be able to make everything work hard wire through the house as it is now.
SedonaBrad wrote:
Is anyone using the new home gateway ARC KVD21 GATEWAY BLK KIT
I’m getting one of the new units and wanted to know if it is any better than the round trash can style?
My main use will be streaming for TV and basic online stuff.
This new gateway has even less selectable options than the Nokia gateway, according to the manual. It appears to be more basic than ever, which may only be good for streaming or web browsing.
tomwil wrote:
SedonaBrad wrote:
Is anyone using the new home gateway ARC KVD21 GATEWAY BLK KIT
I’m getting one of the new units and wanted to know if it is any better than the round trash can style?
My main use will be streaming for TV and basic online stuff.
This new gateway has even less selectable options than the Nokia gateway, according to the manual. It appears to be more basic than ever, which may only be good for streaming or web browsing.
No freaking anntena ports ,, you must be kidding me...what a joke
Got mine today and within minutes it received a firmware update. Now it just disconnects after being online after about 3 minutes. excellent signal to disconnected with no signal. Sad. Guess I'll be checking in with support.
bkpearson wrote:
Got mine today and within minutes it received a firmware update. Now it just disconnects after being online after about 3 minutes. excellent signal to disconnected with no signal. Sad. Guess I'll be checking in with support.
After the third power cycle, it’s been up and running for about 2 hrs.
It’s super basic and no external antenna ports, but is possibly mod-able: https://tmo.report/2021/12/this-is-the-new-t-mobile-5g-home-internet-gateway/
This one is supposed to do aggregation, so depending on tower density, this may show a marked performance gain in some markets.
Unfortunately, 5G came available in my market after the Nokia shortages started, so our existing 4g customers are STILL stuck on the old Askey LTE only units.
Been like 14 months on LTE now, with the odd fallback to 3g backup. Has gotten progressively better, but mid day we still get the slowdowns.
Hoping the supply chain on the new units is good enough that we all can get the upgrades soon.
T mobile will not give you a new modem at all if you want one they said this to me twice
•Beginning January 12, ship-to orders will begin receiving either the Nokia or Arcadyan Gateway based on device availability.
oOnly one device will show in Dash at the time of activation, the device the customer receives will be determined by inventory.
oWarranty Exchange devices will be replaced with like for like units.
•There is no ability to select which gateway device a customer will receive.
•Both devices provide the same functionality and performance, with a similar look and feel.
oSince all of our 5G Gateways offer the same key features and experience including Wi-Fi, multiple home network (SSID), and a connection to the massive capacity of T-Mobile's 4G LTE and 5G networks, requests to swap from a 5G Gateway to a different 5G Gateway are not supported
