Forum Discussion
new voice mail and it's asking me to setup voicemail
I have a new voicemail but it's asking me to setup voicemail again. Been setup and working for the last 20 years. I'm suspicious. ¿Qué debo hacer? How do I contact t-mobile for help and not just...
I was VERY nervous about this because in this day and age I trust no one, LOL. I took the plunge and went through setting it up. I used my old pin and it let me proceed; I was able to go through it without entering any new info by pressing the # key. Everything is the same and I was able to get into my voicemails after that. It's definitely an annoyance but it's safe guys. They also give you the option to get into your voicemails without entering a pin like before. Hope this helps. BevyT
I called yet again and was told it was due to the global technology outage and then she said it was a security thing that they did. They don't want the pin number to be the same as the last 4 digits of the phone number.
I finally went through the exercise of resetting everything and I only had to change the pin/password, my message was still there. So all good.
I asked her to sent a complaint to whoever that they should have let everyone know.
