Forum Discussion

Cclc's avatar
Cclc
Newbie Caller
Hace 3 años

no internet

Having issues connecting to my internet...it says connected but no internet and I've already restarted my router

  • Same issue here in Oklahoma. Did all troubleshooting. Three new modems. New sims. No relief. Been with T-Mobile almost ten years and won't be back 

  • Deb7366's avatar
    Deb7366
    Newbie Caller

    Same in TX.  It's up then down then up then down within 2 minutes at times!  What to do?

    Resets don't solve the problem.  I bought a new phone - and now it's WORSE on the TMobile S23 Ultra that it was with my old Note!  

  • Just suggestions. It is not clear why your internet is not there. Try also if you are connected to ping one of the DNS servers like quad9s 9.9.9.9 or others. If you can ping your 192.168.12.1 gateway address that is a start. If there are DNS issues due to name resolution that could be a factor as well. Just things to confirm.

    If you have an ethernet cable and your client supports wired ethernet then connect with an Ethernet cable and see if that works or not.

  • Just dont piss them off. 😎 Make friends and obtain new TECH for becoming a billionaire!