Forum Discussion
2 Internet losses in less than 24 hours
ARC KVD21 Firmware version 1.00.12 UI version v1.7.0 Got Arc KVD21 yesterday afternoon, got it up and running. Consistent 3 bars and decent speeds. Works well for works and no complaints exce...
Well, could not take it anymore so cancelled today before my trial. CSR begged to extend trial by a week, but honestly with the threes CSRs I had to tackle to get my FW version upgraded I could not trust anyone this close to the trial end. People on support are so badly trained that I was afraid the promise would be just verbal. Any case awesome service for rural US. Just not reliable enough for video calls for work in Urban US. I did get 365MB !!!! Yay, but also have that sometimes and YouTube TV and Netflix buffered a lot, something I don't see with the cable internet.
Maybe if support like you said comes up to cell phone levels I will revisit this. Its cool that we have a competitor.
Goodbye ya’ll
