Forum Discussion
5G Home internet keeps dropping!
Acceptable wrote:I see some comments here that are questionable. Now to be clear, I don't think T-Mobile is perfect by no means, but the disillusioned people that consider high dollar Verizon the "only" way to go, and the unreliable AT&T farce, T-Mobile certainly stands out. I switched to T-Mobile way back when they were a nobody and began the no contract(un-carrier) craze that forced every carrier to follow. They were definitely the best value, they had you assigned to a fixed customer support location( I live in SC and mine was in Charleston) which was great, and always answered immediately with an English speaking rep. I have never before or since experienced such great support from any company hands down. Now, due to their growth and merger with Sprint, they can(understandably)no longer provide this personal support now, but it will take a lot to get me to move away from them. Now if you wish to pay more and go to a no better solution, all power to you. T-Mobile has the largest 5G network (although others lie about theirs being the largest and the best), the best deals and prices on their service, and my commitment through these growing pains. I only have 3 bars on my Nokia Gateway bust get as high as 700-800/60 speeds. My bill is constantly the same amount(unlike every month different with AT&T) and constant problems with Spectrum even though they had sufficient speeds. Never tried high dollar Version but I have service when others with Verizon sometimes don't. I too am seeing some problems with internet that I didn't see at first, but I fail to believe it is intentional by throttling but I could be mistaken. Anyway, life is full of frustrations, and we become more and more inpatient and feel like we deserve the very best with no interruptions. However, sometimes "we bite off our nose to spite our face" and have regrets later. So, if you're new to T-Mobile, I am aware that you are unfamiliar with how they really stood out at a period in time, but hang in there, I don't think you will regret it. If you are a longtime customer, maybe you can confirm what I think. By the way, I do not work for T-Mobile. I have no incentive to bragg on them. I just have been there through the ups and downs and am confident they have saved me a considerable amount of money. Remember, Apple used to be the most expensive phone by a long shot, but look at the prices now on others, ie:Samsung, Google, OnePlus, etc. So I'm staying with Apple also but not because I'm diehard Apple. They just happen to provide some very reliable equipment. Thanks for letting me sound off!
I have been with T-Mobile for almost 12 years and switched to the home internet. I spent 3 full days with great speeds. Now I experience sporadic drops in connection all the time. It's them definitely throttling speeds as home users have lower prioritization on the network. Don't advertise this as a home internet replacement when it doesn't behave like so.
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